Intake Coordinator Specialist

3 weeks ago


Portage, Michigan, United States Advantage Home Care Full time
Job Overview

We are seeking a highly motivated and detail-oriented Intake Coordinator to join our team at Advantage Home Care.

Responsibilities
  • Maintain exceptional communication with clients, staff members, and community resources affiliated with home care services.
  • Deliver outstanding customer service to all clients and field staff, addressing requests in a timely and efficient manner.
  • Provide effective communication to branch and corporate staff.
  • Contact new client referrals and schedule client meetings promptly to coordinate the start or continuation of care.
  • Collaborate with the service coordinator to ensure branch staffing needs are consistently met.
  • Maintain accurate and up-to-date employee and client medical records, both electronic and paper files.
  • Ensure the confidentiality of private business information and protected health information.
  • Participate in special department projects as needed.
  • Attend state-held training sessions and meetings as directed by management.
Requirements
  • Experience with Medicaid is required.
  • Familiarity with office equipment such as copiers, scanners, fax machines, and postage machines.
  • Excellent time management and organizational skills.
  • Well-developed interpersonal and communication skills.
  • A professional appearance and demeanor.
  • Proficiency in Microsoft Office applications.
  • The ability to lift and carry 15-20 pounds.
  • A background free of disqualifying convictions to work for a healthcare company.
Benefits
  • Earned Time Off.
  • Medical Benefits, Dental, Life Insurance.
  • Weekly Paychecks.
  • Competitive Pay ($15-$16 per hour).
  • A fun, lively, and family-friendly work environment.
  • Room for advancement.
  • An 8-hour shift.
  • A day shift.
  • Monday to Friday.

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