Shipping Logistics Coordinator

8 hours ago


Philadelphia, Pennsylvania, United States LAGOS Full time

About LAGOS:

LAGOS is a pioneer in fine jewelry, combining precious materials and expert craftsmanship to offer modern, iconic styles. Our brand is built on a legacy of innovation and excellence, with a commitment to delivering timeless sophistication to our customers.

About the Role:

The Shipping Coordinator is a critical member of our logistics team, responsible for ensuring the timely and accurate organization and completion of shipping-related tasks. This includes packaging products according to specification, shipping orders to wholesale account partners and customers daily, coordinating and tracking shipments, and communicating with carriers, vendors, customers, and colleagues.

Key Responsibilities:

  • Monitor and coordinate domestic and international shipping
  • Receive and process orders, verify quantities, including labeling and packaging items, and confirm accuracy
  • Track shipments, ensuring all orders are appropriately packaged and shipped in a safe, efficient manner to wholesale account partners and customers daily
  • Communicate with vendors, wholesale partners, and customers to ensure timely and accurate order fulfillment
  • Track shipments and delivery dates, and update customers as needed
  • Schedule and coordinate pick-up and delivery of shipments
  • Maintain accurate records of shipments, including dates, costs, and tracking numbers
  • Establish key performance indicators, track results, and assess outcomes for the shipping function
  • Recommend more efficient and effective modes of operation
  • Partner with UPS, FedEx, and other vendors to eliminate wasteful spending and enact continuous improvement

Requirements:

  • Bachelor's degree in supply chain management or business administration
  • 1-3 years' experience in shipping/logistics role
  • Strong organizational and communication skills
  • Proficient in Microsoft Office Suite and other related software
  • Ability to work independently and as part of a team
  • Experience with the movement of international packages (customs, duties, government documentation)
  • Ability to multi-task in a fast-paced environment
  • Flexible to work longer shifts and on weekends as needed

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