Customer Service Ambassador
11 hours ago
Customer Care Representative
**About the Role**
We are seeking a highly organized and detail-oriented Customer Care Representative to join our team at Golden Limousine International. As a key member of our Guest Services team, you will be responsible for providing exceptional customer experiences and ensuring seamless reservations and account management.
**Key Responsibilities**
* Service existing accounts, build profiles, create reservations, and establish new accounts
* Respond to inquiries, quickly and accurately, and provide information regarding availability and pricing
* Assign reservations, inputting data into the Livery Coach reservation program
* Take deposits, communicate standard policies, and develop contracts for review
**Requirements**
* Excellent verbal and written communication skills
* Confident, pleasant, friendly, and helpful demeanor
* Highly organized with acute attention to detail and a proactive thought process
* Ability to multi-task in a fast-paced environment
* Strong keyboarding skills and computer savvy
* Must remain calm in high-pressure situations
* Expertise with Microsoft Office Products required, familiar with Google Search and mapping programs
* High School diploma or GED equivalents required
* Punctual attendance with reliable transportation
**What We Offer**
* Competitive pay rate: $18-$20/hour
* Opportunity to advance your professional career in a fast-growing company
* Collaborative and dynamic work environment
**Note**
All employees must pass a background check and drug screen.
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