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Automotive Service Advisor
1 month ago
The Arlington Heights Chrysler Dodge Jeep Ram team is seeking a highly skilled and customer-focused Automotive Service Advisor to join our team. As a key member of our Service Lane, you will play a critical role in ensuring our customers receive exceptional service and support.
Key Responsibilities:- Work closely with customers to understand their vehicle maintenance needs and provide personalized recommendations.
- Write accurate and transparent repair orders, ensuring customers are informed of costs and time estimates.
- Communicate effectively with technicians and parts teams to ensure timely completion of work.
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely manner.
- Utilize cutting-edge technology to streamline processes and improve customer experience.
- Exceptional customer service skills, with a focus on building strong relationships with customers.
- Tech-savvy, with the ability to learn and utilize new technology.
- Previous experience as an Automotive Service Advisor, with a proven track record of success.
- A competitive salary range of $55,000-$80,000 per year, based on experience and performance.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401k plan and additional benefits.
- Accrued vacation time and discounts on products and services.
- Extensive training and development opportunities.
