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Family Support Specialist

2 months ago


Albany, New York, United States USCRI Full time
Job Summary

The Family Support Specialist will provide critical support to the Home Study and Post Release Services department at USCRI. This role is ideal for individuals with a strong background in child welfare, social services, and refugee support.

Key Responsibilities
  • Conduct thorough home study assessments for potential placements of Unaccompanied Children (UC), including background interviews, home assessments, and case analysis.
  • Provide culturally sensitive post-placement services and comprehensive case management for UC.
  • Manage a caseload of 25 Post Release Services cases, or at least 3 home studies with 20 PRS cases.
  • Conduct brief interventions to help families address crises and manage conflict, as needed.
  • Complete individualized needs assessments with UC and sponsors, and develop case plans with attention to culture, language, and special circumstances.
  • Maintain accurate and detailed records according to USCRI and ORR policies and procedures.
  • Provide information, education, referrals, outreach, advocacy, and support to ensure each child receives necessary services.
  • Assess the safety and appropriateness of placements on an ongoing basis using child welfare principles and social work best practices.
  • Build a network of local pro bono legal resources and service providers to facilitate access for UC and sponsors.
  • Coordinate and maintain communication with key stakeholders.
  • Participate in regular training and communication sessions with supervisor and headquarters staff.
Requirements
  • Masters of Social Work, a behavioral science, or social services field, with at least two years' progressive experience in child welfare, child placements, family preservation, and social service provision.
  • Experience in child welfare, child placements, family preservation, and social service provision is highly desired.
  • Must be skilled at writing professional, thorough assessment reports.
  • Must possess an extensive knowledge of immigrant community local resources.
  • Excellent organizational, verbal, written, and interpersonal communication skills, and ability to prioritize duties in a fast-paced environment.
  • Must have a valid driver's license, insurance, a clean driving record, and personal transportation.
  • Position requires up to 50 percent long distance travel with limited notice.
  • Position is remote, and the candidate must have an appropriate workspace to complete documentation, client phone calls, and video conferencing.
  • Fluency in Haitian Creole is required; proficiency in additional languages a plus.
  • Candidate must demonstrate a commitment to comply with mandatory state reporting requirements for child abuse and neglect.
  • Candidate must have dedication to the human rights of refugees, immigrants, asylum seekers, and displaced people.
  • Candidate must pass a criminal background check that includes past history of conviction of child and sexual abuse.
  • Covid-19 vaccination card mandatory.
  • Possess or be able to obtain CPR and basic first aid certification.
  • Demonstrated support of USCRI's values by exhibiting respect for others, maintenance of confidential information, and an appreciation of a multicultural workplace.
Training Requirements
  • Satisfactory completion of USCRI's Orientation and Training.
  • Satisfactory completion of ORR required trainings prior to serving clients and on an annual basis.
  • Complete additional training as identified by supervisor or Human Resources.
Physical Demands
  • Use of manual dexterity, tactile, visual, and audio acuity.
  • Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
  • Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
  • Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements).