Field Service Technician
3 days ago
DISH is a leading provider of satellite television service, live-streaming, and on-demand programming. Our company has been reimagining the future of connectivity for over 40 years, with a focus on delivering exceptional customer experiences.
Job SummaryWe are seeking a highly skilled Field Technician to join our team. As a Field Technician, you will be responsible for delivering TV and Smart Home solutions to our customers, providing exceptional customer service, and ensuring a seamless installation experience.
Key Responsibilities- Install and configure DISH TV and internet services in customers' homes
- Provide exceptional customer service and support
- Work independently and as part of a team to meet installation goals
- Travel to customer locations, including climbing ladders and working in varying weather conditions
- Meet or exceed performance metrics and quality standards
- Competitive hourly rate: $18.50/hour
- Guaranteed promotion after 6 months with a $1.00/hour pay increase
- Performance incentives with the potential for up to $6,400 in the first year and $9,100 in subsequent years
- Paid training, paid time off, and paid holidays
- 4-day work week with opportunities for overtime
- Medical, dental, vision, and life insurance packages, as well as a Health Savings Account
- Free DISH TV programming at home, plus discounted Sling TV and Boost Infinite phone plans
- 401(k) with company match and Employee Stock Purchase Program (ESPP)
- Tuition reimbursement
- DISH-supplied van, tools, and uniforms
- Aptitude to build rapport quickly and provide excellent customer service
- Ability to stand on a high ladder (up to 40 feet) for long periods, lift over 70 lbs, and meet individual weight limit requirements
- Ability to crawl into small spaces and work in varying climates/weather conditions
- Valid driver's license in the state of employment with a driving record that meets DISH's safety standards
- Travel may be required
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