Field Service Technician

3 days ago

San Francisco, California, United States Tri - Lift Industries Inc. Full time
Job Summary

Tri-Lift Industries Inc. is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing exceptional customer service, analyzing and diagnosing equipment problems, and recommending the correct service and repair actions to resolve equipment performance issues.

Key Responsibilities:

  • Provide a superior level of customer service and promote an atmosphere of goodwill and accountability between the company and the customer.
  • Analyze and diagnose equipment problems and breakdowns, recommending the correct service and repair actions to resolve equipment performance issues.
  • Make appropriate equipment repairs or modifications, efficiently performing scheduled equipment maintenance.
  • Accurately and neatly document each service call and repair, providing the necessary paperwork.
  • Maintain serviceability and accountability of all company equipment, as well as the company service van in a clean, orderly, and hazard-free manner.
  • Secure and maintain service and parts inventory in the company vehicle, providing well-maintained personal tools required to effectively perform equipment service duties.
  • Responsible for keeping the work area clean and hazard-free, cooperatively performing additional duties when assigned by management.

Requirements:

  • High school diploma or equivalent with three or more years of mechanical, electrical, and hydraulic experience in the forklift or equipment repair industry.
  • Effectively communicate with customers, co-workers, and management, understanding necessary service and training manuals and schematics.
  • Ability to safely operate power tools, lifts, hoists, hydraulic jacks, and overhead cranes.
  • Knowledge of electrical and industrial battery charger repair is a plus.

Benefits:

  • Competitive compensation and paid time off.
  • Extensive hands-on training and advancement opportunities.
  • Company uniforms, company vehicle, and gas card.
  • Tablet and laptop.
  • 401(k) plan that matches 4%.
  • Medical, dental, and vision insurance.
  • Company-paid short and long-term disability.
  • Company-paid life insurance with additional purchase options.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Has the ability to perform strenuous and heavy work, exerting force up to 100 pounds on occasion and frequently handling loads to 50 pounds. Must have the physical stamina to perform continuously with full body motion for climbing, reaching, pulling, walking, and lifting, etc. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk and climb or balance. The employee is frequently required to sit; stoop, kneel, crouch, or crawl; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

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