Field Service Technician
6 days ago
We are seeking a skilled Field Service Technician to join our team at Canon Solutions America, Inc. As a Field Service Technician, you will be responsible for delivering exceptional customer experiences and ensuring the efficient maintenance of Canon-supported products.
Your Impact:- Report product failure trends and serviceability issues to your manager, ensuring accurate information and record keeping.
- Meet customer demands by providing timely and accurate Field/Shop/onsite maintenance.
- Maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
- Develop strong customer communication and satisfaction skills.
- Maintain the performance of assigned machines.
- Contribute to achieving branch/district metric targets.
We are looking for a candidate with a strong technical background and excellent communication skills. The ideal candidate will have a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
Additionally, the candidate must be able to travel, possess a valid driver's license, and have an acceptable driving record. The ability to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling) is also required.
What We Offer:As a Field Service Technician at Canon Solutions America, Inc., you will be eligible for a competitive compensation package, including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.
We are an equal opportunity employer and comply with all applicable federal, state, and local laws, regulations, orders, and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
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