HVAC Service Operations Coordinator
2 weeks ago
We are seeking a highly skilled HVAC Service Operations Coordinator to join our team at Johnson Controls International. As a key member of our service operations team, you will play a critical role in ensuring the timely completion of preventative maintenance and aligning with monthly forecasting goals.
Key Responsibilities- Receive and schedule customer calls for service, managing the schedule of assigned technicians and mechanics.
- Debrief activities of assigned technicians/mechanics daily, coordinating with technicians/mechanics to resolve concerns quickly.
- Assess job completion and collaborate with Customer Billing Coordinators and Customer Support Coordinators to progress completed jobs through the appropriate business process.
- Communicate the action plan and services to be provided directly to the customer, ensuring work has been performed to the customer's expectations.
- Answer any customer inquiries and resolve or escalate customer issues, as appropriate.
- High school diploma or equivalent required, plus two to five years of service industry experience managing service operations and/or service scheduling.
- Demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
- Strong interpersonal skills to effectively communicate with both internal and external clients.
- Able to prioritize work activities based upon financial impact to desired business goals.
Johnson Controls International is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law.
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HVAC Service Coordinator
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HVAC Service Operations Manager
3 weeks ago
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HVAC Operations Specialist
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HVAC Service Technician
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HVAC Service Technician
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HVAC Operations and Maintenance Specialist
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HVAC Systems Service Technician
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HVAC Service Manager
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HVAC Service Technician
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Commercial HVAC Service Technician
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HVAC Technician
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HVAC Technician
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HVAC Chiller Technician
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Commercial HVAC Service Technician
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HVAC Technician
1 week ago
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HVAC Maintenance Specialist
2 weeks ago
Capitol Heights, Maryland, United States Johnson Controls International Full timeJob SummaryWe are seeking a skilled HVAC O&M Controls Tech III to join our team at Johnson Controls International. This role will be responsible for performing a variety of repairs and services in a specialized building system environment with a high emphasis on HVAC and Mechanical Systems.Key Responsibilities:Service, repair, maintain, monitor, and adjust...
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HVAC Maintenance Specialist
2 weeks ago
Capitol Heights, Maryland, United States Johnson Controls International Full timeAbout the RoleWe are seeking a highly skilled HVAC O&M Controls Tech III to join our team at Johnson Controls International. As a key member of our facilities maintenance team, you will be responsible for performing a variety of repairs and services in a specialized building system environment with a high emphasis on HVAC and Mechanical Systems.Key...
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HVAC Technician III
1 week ago
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HVAC Technician
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HVAC Technician
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