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Technical Solutions Consultant
2 months ago
About Klarna
Klarna is a leading player in the global payment solutions industry, boasting over 150 million active users and facilitating 2 million transactions daily. Our mission is to redefine the shopping experience and become the preferred choice for consumers worldwide. We are committed to building a diverse and talented team that drives innovation and excellence in fintech.
Role Responsibilities
As a Technical Solutions Consultant, you will be pivotal in tailoring Klarna's product offerings to meet the unique requirements of our key merchants and partners. Collaborating closely with the sales team, you will provide essential technical insights and support throughout the sales journey.
Your role will involve acting as a trusted advisor to both internal teams and external clients, managing all technical elements of the pre-sales process, and delivering comprehensive solution proposals. This includes conducting product demonstrations, contributing technical expertise to customer proposals, and transforming product and business needs into effective solutions.
In instances where customized solutions necessitate development, you will be responsible for identifying client needs, architecting the solution in partnership with the client, and overseeing the implementation process.
Candidate Profile
- A minimum of 3 years of experience with web technologies and their implementation.
- Proven experience in leading pre-sales discussions.
- Exceptional problem-solving skills, a strong desire to learn, and a curious mindset.
- An adaptable personality that thrives in a dynamic environment.
- Over 5 years of relevant client-facing experience in web technologies, particularly in payments and e-commerce.
- Proficient in HTML/CSS and at least one programming language such as PHP, JavaScript, Python, or Ruby on Rails.
- Familiarity with current e-commerce platforms or content management systems.
- Some experience in sales or account management is beneficial.
Preferred Qualifications
- Ability to communicate complex solutions effectively to both technical and non-technical senior stakeholders.
- Skilled in presenting solutions alongside the responsible Account Manager to clients.
- A detail-oriented approach while working in a fast-paced environment.
- A creative thinker who thrives on challenges.
- Driven by enthusiasm and commitment to delivering outstanding solutions.
- A humble individual dedicated to exceeding expectations.
Compensation
The salary range for this position is $160,446 - $217,074, complemented by additional components of Klarna's compensation package.
