Technical Solutions Consultant

4 weeks ago


New York, New York, United States Franklin Fitch Full time

Are you a technology enthusiast with a passion for delivering exceptional client experiences?

Do you thrive on building strong relationships and driving business growth through innovative IT solutions?

If so, we have an exciting opportunity for a Technical Solutions Consultant to join our team at Franklin Fitch.

Key Responsibilities:

  • Act as the primary technical liaison for clients, ensuring their needs are met and exceeded through proactive communication and collaboration.
  • Work closely with our technical teams to design and deliver tailored IT solutions that meet the unique needs of our clients.
  • Identify opportunities for improvement and recommend enhancements to our services and solutions.
  • Manage technical projects from inception to completion, ensuring timely delivery and budget adherence.
  • Foster strong relationships with clients, providing expert guidance and support to drive business success.

Requirements:

  • Proven experience in a technical client-facing role, preferably within a managed service environment.
  • Strong understanding of IT infrastructure, cloud solutions, and cybersecurity.
  • Exceptional communication and problem-solving skills, with a passion for delivering exceptional client experiences.
  • Ability to manage multiple projects and prioritize effectively, with a focus on client satisfaction.
  • A proactive mindset and a commitment to driving business growth through innovative IT solutions.

This role will involve working 1 day a week on-site in Brooklyn, with a base salary up to $105,000 and excellent benefits.



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