Customer Service Representative

5 days ago


Queens, New York, United States Flagstar Bank Full time

We are looking for a highly skilled Customer Service Representative to join our team at Flagstar Bank. As a representative, you will be responsible for providing excellent service to clients by processing routine financial transactions and answering their queries.

You will greet and service clients in a friendly and courteous manner, answer phones, and provide account information while answering client questions and directing them appropriately for further assistance as needed.

The estimated salary for this position is $45,000 - $55,000 per year, depending on location and experience. We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Key Responsibilities:

  • Process client transactions accurately and efficiently
  • Maintain adequate cash supply at all times
  • Balance cash on hand, transactions processed, and negotiable items daily

Flagstar Bank is committed to equal employment opportunities and encourages applications from diverse candidates.



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