Clinical Laboratory Assistant II

2 weeks ago


Kirkland, Washington, United States EvergreenHealth Full time
Job Summary

We are seeking a highly skilled Clinical Laboratory Assistant II to join our team at EvergreenHealth. As a key member of our laboratory team, you will be responsible for delivering exceptional customer service and providing fast and accurate information to our clients.

Key Responsibilities
  • Provide accurate and timely information to clients via phone, email, or in-person.
  • Utilize laboratory information systems and web-based applications to resolve complex issues and provide solutions.
  • Maintain accurate records of client interactions and provide statistics to the Outreach supervisor.
  • Act as a resource for co-workers, clients, and patients for general lab questions and direct complex technical questions to the appropriate personnel.
Requirements
  • High school diploma or equivalent and 3 years of experience working in a clinical laboratory role.
  • Certification from an approved laboratory-training program with successful completion of a required internship preferred, or relevant work experience.
  • Medical terminology knowledge.
Desired Qualifications
  • Previous training and competence in dealing with unique customer service situations with clinicians and their office staff.
  • Working knowledge of government regulations, specifically Medicare and Washington state medical Test Site regulations, as well as College of American Pathologists (ASCP) and Joint Commission (TJC) inspection criteria.
Benefits

We offer a comprehensive benefits package that includes medical, vision, and dental insurance, on-demand virtual healthcare, health savings account, flexible spending account, life and disability insurance, retirement plans, tuition assistance, and paid time off/vacation.



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