IT Quality Assurance Specialist

2 weeks ago


West Chester, Pennsylvania, United States Weston Solutions Full time


About Weston Solutions, Inc.

At Weston Solutions, Inc., we pride ourselves on making significant contributions to our environment through employee ownership and professional growth opportunities. With over sixty years of experience, we are a leading provider of environmental and infrastructure services, dedicated to addressing critical environmental challenges for both public and private sectors.

Position Overview

We are looking for a meticulous and adaptable IT professional to become part of our corporate IT team as an IT Quality Assurance/Systems Analyst. This position plays a crucial role in conducting systems analysis and quality assurance tasks, supporting a variety of projects ranging from small-scale to enterprise-wide initiatives for core applications and systems. The role also includes providing end-user support and assisting with business reporting.

Key Responsibilities
  • Evaluate and document system requirements, workflows, and processes.
  • Engage with stakeholders to identify and define business needs.
  • Convert business requirements into technical specifications.
  • Create, document, and implement thorough test plans, test cases, and test scripts.
  • Identify, document, and monitor defects and issues.
  • Conduct regression testing to ensure software quality prior to releases.
  • Facilitate training sessions and develop user documentation as necessary.
  • Provide data extracts and query results as required.
  • Offer Tier 2 support for internal applications and reporting.
  • Diagnose and resolve application issues promptly.
  • Participate in evaluations of computer applications and tools.
  • Other duties may be assigned as needed.

Qualifications
  • Bachelor's degree or equivalent in software engineering, computer science, or business administration, along with 2-4 years of experience in System Analysis, Quality Assurance, Software Testing, or a related field, including some leadership experience.
  • ISTQB Certifications are advantageous.
  • The ideal candidate should be detail-oriented, possess excellent communication skills, and demonstrate strong analytical and problem-solving capabilities.
  • Familiarity with the Software Development Life Cycle and application validation processes.
  • Experience in gathering and analyzing business and technical requirements, including identifying process improvement opportunities.
  • Knowledge of troubleshooting principles and issue-resolution techniques, with a focus on preventive measures.
  • Ability to investigate bugs and report issues to the development team using Azure DevOps or similar tools.
  • Proficient in SQL Queries (SQL Server, Oracle).
  • Experience with SSRS and familiarity with PowerBI or similar tools.
  • Competence in M365 productivity tools (Excel, Word, PowerPoint, SharePoint, Teams, Copilot), with a strong understanding of their functionalities and best practices.
  • Ability to create prototypes and lightweight solutions using Microsoft Power Platform tools.
  • Excellent organizational, meeting, and time management skills.
  • Able to assess, estimate, and prioritize tasks effectively.
  • Capable of leading specific tasks and overall project assignments to completion.
  • Able to summarize and communicate the status and progress of tasks and projects effectively.
  • Skilled in interacting with end-users to assist in troubleshooting.
  • Proficient in accurately and effectively communicating issues and status to stakeholders.
  • Able to create and maintain documentation for application team needs and end-user support.
  • Ability to work independently to complete tasks.
  • Ability to collaborate effectively with both in-person and virtual team members.

Benefits

Weston Solutions offers a comprehensive benefits package designed to meet the personal needs of our employees and their families, including:
  • Medical, Dental, Vision, and 401K with employer contributions.
  • Paid time off, including personal, holiday, and parental leave.
  • Life and disability insurance plans.
  • Critical illness and accident coverage.
  • Work/Life balance options.
  • Opportunities for professional development.

Compensation

Compensation will be determined based on experience, education, skill level, and other relevant factors.

Salary Range: $51,700 - $68,900 - $86,000

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