IT Quality Assurance Specialist

2 weeks ago

West Chester, Pennsylvania, United States Weston Solutions Full time


About Weston Solutions, Inc.

At Weston Solutions, Inc., you will engage in impactful work and contribute significantly to our mission.

As an employee-owned organization, Weston offers a pathway for professional advancement and access to a variety of opportunities within a closely-knit community that collaborates across essential service areas to foster environmental sustainability. For over sixty years, Weston has adapted and evolved as a leading provider of environmental and infrastructure solutions. Our teams address critical environmental challenges for both public and private sector clients, aiding them in achieving a more sustainable future.

Position Overview

We are in search of a multifaceted and meticulous IT professional to become a part of our corporate IT division as an IT Quality Assurance/Systems Analyst. This position entails conducting systems analysis and quality assurance tasks, supporting projects that range from small-scale efforts to extensive enterprise initiatives for core applications and systems, delivering end-user assistance, and facilitating business reporting.

Key Responsibilities:
  • Analyze and document system requirements, workflows, and processes.
  • Collaborate with stakeholders to gather and define business needs.
  • Translate business requirements into technical specifications.
  • Develop, document, and execute comprehensive test plans, test cases, and test scripts.
  • Identify, document, and track defects and issues.
  • Perform regression testing and ensure software quality prior to releases.
  • Conduct training sessions and create user documentation as necessary.
  • Provide query results and data extracts as required.
  • Offer Tier 2 support for internal applications and reporting.
  • Troubleshoot and resolve application issues promptly.
  • Participate in evaluations of computer applications and tools.
  • Other duties may be assigned as needed.
Qualifications:
  • Bachelor's degree or equivalent in software engineering, computer science, or business administration, along with a minimum of 2-4 years of experience in System Analysis, Quality Assurance, Software Testing, or a related field, including some experience in a leadership role.
  • ISTQB Certifications are advantageous.
  • The ideal candidate should be detail-oriented, possess excellent communication skills, and demonstrate strong analytical and problem-solving capabilities.
  • Knowledge of the Software Development Life Cycle and the application validation process is essential.
  • Experience in gathering and analyzing business and technical requirements, including identifying process improvement opportunities.
  • Familiarity with troubleshooting principles and issue-resolution techniques, including preventive recommendations.
  • Ability to investigate bugs and report issues to the development team using Azure DevOps or similar methods.
  • Solid experience in understanding and creating SQL Queries (SQL Server, Oracle).
  • Experience with SSRS and familiarity with PowerBI or equivalent tools.
  • Proficiency in M365 productivity tools (Excel, Word, PowerPoint, SharePoint, Teams, Copilot), with a deep understanding of their functionalities and best practices.
  • Capability to build prototypes and lightweight solutions using Microsoft Power Platform tools.
  • Excellent meeting, organizational, and time management skills.
  • Able to assess, estimate, and prioritize activities effectively.
  • Able to lead discrete tasks and overall project assignments to completion.
  • Able to summarize and communicate status and progress on tasks and projects.
  • Able to interact with end-users to assist in troubleshooting.
  • Able to communicate (verbal and written) issues and status accurately and effectively to stakeholders.
  • Able to create and maintain documentation for application team needs and end-user support.
  • Ability to work independently to carry out tasks to completion.
  • Ability to collaborate effectively with both in-person and virtual team members.
Benefits:

Weston is committed to investing in our employees, offering a comprehensive benefits package that provides high-value options with solid financial protection, addressing the personal needs of our team members and their families.
  • Medical, Dental, Vision, 401K with base and matching employer stock contributions.
  • Paid time off including personal, holiday, and parental leave.
  • Life and disability plans.
  • Critical illness and accident plans.
  • Work/Life flexibility.
  • Professional development opportunities.
Compensation: Salary will vary based on experience, education, skill level, and other compensable factors.

Salary Range: $51,700 - $68,900 - $86,000

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