Housekeeping Operations Manager

21 hours ago


Baton Rouge, Louisiana, United States Hilton Baton Rouge Full time

About the Job:

We are seeking a highly skilled Director of Housekeeping to join our team at Hilton Baton Rouge. The successful candidate will be responsible for overseeing the efficient operation of the Housekeeping Department, ensuring it meets Aimbridge Hospitality standards.

The role involves leading a team of housekeeping staff, managing public areas, and laundry operations. If you have excellent leadership, communication, and problem-solving skills, we encourage you to apply for this challenging and rewarding position.

Responsibilities:

  • Approach all interactions with guests and associates in a friendly, courteous, and service-oriented manner.
  • Maintain regular attendance and adhere to scheduling requirements.
  • Ensure high standards of personal appearance and grooming, including wearing the proper uniform and name tag.
  • Comply with Aimbridge Hospitality standards and regulations to promote safe and efficient hotel operations.
  • Establish and maintain a key control system for the department.
  • Operate radios efficiently and professionally in communicating with hotel staff.
  • Monitor and direct all Housekeeping and Laundry leadership.
  • Conduct associate performance appraisals according to Aimbridge Hospitality S.O.P.'s.
  • Develop and implement training programs for housekeeping staff.
  • Prepare and submit schedules, wage reports, and other required documents.
  • Ensure guest privacy and security by following Aimbridge Hospitality procedures.
  • Participate in M.O.D. coverage as scheduled.
  • Lead and facilitate team meetings and functions required by management.

Requirements:

  • At least 7 years of progressive experience in hotel management or a related field, with supervisory experience.
  • Excellent leadership, communication, and problem-solving skills.
  • Proficient in Windows operating systems, spreadsheets, and word processing.
  • A valid driver's license is also required.

Benefits:

  • $100,000 - $140,000 per year.
  • Medical, dental, and vision coverage.
  • Short-term and long-term disability income.
  • Term life and AD&D insurance.
  • Paid time off.
  • Employee assistance program.
  • 401k retirement plan.


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