Housekeeping Associate

3 days ago


Baton Rouge, Louisiana, United States Sonesta International Hotels Full time
Job Summary

We are seeking a highly motivated Housekeeping Associate to join our team at Sonesta International Hotels. In this role, you will be responsible for delivering exceptional guest experiences by maintaining the cleanliness and organization of our hotel rooms and public areas.

Duties and Responsibilities:
  • Guest Service: Respond to guest complaints, special requests, and ensure corrective action is taken to achieve complete guest satisfaction.
  • Room Maintenance: Clean and service assigned rooms or areas according to established standards and procedures, including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
  • Laundry Operations: Monitor laundry supplies and equipment to ensure they are sufficient and in working order, operate washers and dryers according to hotel standards and manufacturers' guidelines, receive soiled linens and inspect for damaged or stained items, fold and store clean linens, report damages to supervisor.
  • Teamwork: Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.

Requirements:

  • Candidate Profile: Some previous housekeeping experience preferred, basic reading, writing, and mathematical abilities required.
  • Physical Demands: Frequently standing up, bending, climbing, kneeling, and moving about the facility, carrying, lifting or pulling items weighing up to 75 pounds.


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