Housekeeping Operations Manager

22 hours ago


Baton Rouge, Louisiana, United States Hilton Baton Rouge Full time
About the Role

The Director of House Services is a key member of our team at Hyatt Place Park City. We are seeking an experienced leader to oversee the efficient operation of our Housekeeping Department, ensuring that our guests receive exceptional service and experience.

We offer a competitive salary of $95,000 per annum, reflecting the importance of this role in delivering outstanding guest experiences.

This is a fantastic opportunity for an individual who shares our passion for hospitality and wants to take their career to the next level.

Key Responsibilities
  • Supervise and lead a team of housekeeping staff to ensure seamless operations and high standards of cleanliness and service.
  • Develop and implement effective strategies to improve guest satisfaction and loyalty.
  • Maintain accurate records and reports, including employee performance, guest feedback, and departmental metrics.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Stay up-to-date with industry trends, best practices, and regulatory requirements.
Requirements
  • 7+ years of progressive experience in hotel management, preferably in a similar capacity.
  • Proven track record of improving guest satisfaction and loyalty.
  • Excellent leadership, communication, and problem-solving skills.
  • Able to work effectively in a fast-paced environment and prioritize tasks accordingly.
  • Demonstrated knowledge of hotel operations, including revenue management, inventory control, and quality assurance.
What We Offer
  • A competitive salary of $95,000 per annum.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous paid time-off policy.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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