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Customer Service Housekeeping Associate

1 month ago

Baton Rouge, Louisiana, United States Crowne Plaza Baton Rouge Full time

We are seeking a highly skilled and detail-oriented housekeeper to join our team at Crowne Plaza Baton Rouge. As a key member of our staff, you will be responsible for ensuring the highest level of cleanliness and comfort for our hotel guests.

Job Summary

The successful candidate will be responsible for performing a variety of tasks including:

  • Maintaining the cleanliness of guest rooms, common areas, and restrooms
  • Restocking supplies and amenities in guest rooms and public areas
  • Responding to guest inquiries and resolving any issues that may arise during their stay
  • Collaborating with other departments to ensure seamless service delivery
Responsibilities

In this role, you will be expected to:

  • Clean and prepare guest rooms, bathrooms, and public areas to a high standard
  • Maintain accurate records of room cleaning and maintenance
  • Communicate effectively with guests, colleagues, and management to ensure excellent customer service
  • Participate in ongoing training and development to improve your skills and knowledge
Requirements

To be considered for this exciting opportunity, you will need:

  • A strong work ethic and commitment to providing exceptional customer service
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; prior experience in hospitality or housekeeping an asset
Compensation and Benefits

We offer a competitive hourly rate of $12-$14, depending on experience, as well as opportunities for advancement and professional growth. We also provide a range of benefits, including access to training and development programs, employee discounts, and more.