Customer Service Associate

3 weeks ago


Minneapolis, Minnesota, United States YMCA of the USA Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our branch.

Key Responsibilities
  • Provide excellent service to members and guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Assist with the sale of programs and services, promoting our offerings and helping members to find the best fit for their needs.
  • Operate membership software and other necessary equipment, ensuring accurate and efficient processing of transactions.
  • Assist with the maintenance of a clean and organized front desk area, ensuring a positive and welcoming environment for our members and guests.
Requirements
  • Excellent customer service and communication skills, with the ability to work effectively with a diverse range of people.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Computer skills, with experience using membership software and other relevant systems.
What We Offer

We offer a competitive salary and a range of benefits, including opportunities for professional development and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Working at the YMCA of the North

The YMCA of the North is a leading provider of community-based programs and services, with a strong commitment to diversity, equity, and inclusion. We are proud to be a workplace that values and respects the individuality of our employees, and we are committed to creating a positive and inclusive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional service and making a difference in your community, we encourage you to apply for this exciting opportunity.


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