Operations Director

2 weeks ago


Menomonee Falls, Wisconsin, United States American Welding and Gas Full time

At American Welding & Gas, we're seeking an experienced Branch Manager/Driver to oversee the operations, sales, and delivery at our Menomonee Falls branch. This role involves 50% driving and delivering, with management responsibilities for sales, warehouse, distribution, and production.

Key Responsibilities:
  • Lead safety initiatives and enforce safety protocols.
  • Ensure cost-effective and timely customer deliveries.
  • Provide excellent customer service at the counter, by phone, and during deliveries.
  • Manage sales, margins, and expenses to improve branch performance.
  • Coordinate with other branches to resolve issues and enhance customer satisfaction.
  • Maintain accurate sales-related paperwork and financial records.
  • Supervise and develop branch personnel, providing training, feedback, and performance evaluations.
  • Stock and display merchandise attractively; maintain a clean store environment.
  • Review monthly financials and make adjustments to improve performance.
  • Drive profitable sales growth and manage branch operations efficiently.
  • Other duties as assigned.
Driver-Specific Duties:
  • Provide cylinder and bulk deliveries, loading/unloading trucks.
  • Perform vehicle inspections and maintain cleanliness.
  • Ensure compliance with safety regulations (Hazmat, OSHA, DOT).
  • Maintain accurate delivery logs and paperwork.
  • Occasionally perform overnight trips.

The ideal candidate will have a Bachelor's degree or equivalent experience, previous management experience, strong leadership, communication, and organizational skills, ability to work independently and handle pressure, CDL Class B with Hazmat & Tanker endorsements, clean driving record (3+ years), ability to lift 75-100 pounds, excellent customer service and communication skills.

Compensation and Benefits:
  • Competitive pay ($65,000 - $85,000 per year) with performance incentives.
  • Medical, Dental, & Vision benefits (no waiting period).
  • Company-paid life insurance, disability, and 401(k) match.
  • Paid holidays and PTO.


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