Spa Experience Coordinator

2 weeks ago


Denver, Colorado, United States VO Med Spa - Colorado Full time
About V/O Med Spa - Colorado

We're committed to providing an exceptional experience for our guests in a warm and welcoming environment. Our team is driven to help our guests achieve their self-beautification and wellness goals by providing them with the product and services insights they need to make informed decisions.

The Role

The Guest Experience Specialist is responsible for ensuring that our guests have an exceptional experience from the moment they contact us or walk through our door. This includes scheduling guests accurately, ensuring timely and professional service delivery, and embodying our core values through interactions and behaviors.

Key Responsibilities
  • Manage guest intake process and ensure a clean and organized workspace
  • Provide excellent communication and administrative services
  • Support the sales process and represent the V/O Med Spa brand at the highest level
  • Consult patients regarding cosmetic and non-cosmetic treatment options, techniques, and treatment plans
Requirements
  • Thorough knowledge of spa services
  • Excellent interpersonal skills and customer service orientation
  • Excellent cleanliness and sanitation skills
  • CRM experience (Zenoti experience a plus)
Perks
  • PTO
  • Performance-based commission opportunity
  • Growth opportunities
  • Company-paid team outings
  • Continuous training and education


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