Multi-Function Patient Support Specialist
4 weeks ago
The Multi-Function Patient Support Specialist at Mass Lung & Allergy PC plays a vital role in delivering exceptional patient care and customer service across multiple functions in the office. This role requires flexibility, adaptability, and a proactive approach to ensure seamless patient experiences.
Key Responsibilities- Patient Interaction & Front Office Duties:
- Manage phone and communication systems, directing calls to the appropriate party or resolving inquiries independently.
- Verify and update patient information, collect necessary signatures and documentation, and ensure accurate data entry.
- Ensure insurance information, referrals, and PCP details are accurate prior to appointments.
- Assist patients with their use of the patient portal (Healow) and troubleshoot any issues related to their online account or medical records access.
- Administrative Support and Back-Office Duties:
- Enter faxes into patients' charts, assigning them to the appropriate staff member or handling them as necessary.
- Accurately document patient no-shows according to policy and assist with rescheduling or follow-up as required.
- Retrieve and respond to all messages from the clinic's voicemail system, ensuring timely and appropriate follow-up with patients or staff.
- Support Across Multiple Departments:
- Float across departments to assist with various tasks and ensure a smooth workflow.
- Provide support to the Call Center when assigned, assisting with patient scheduling, appointment reminders, and handling large call volumes as needed.
- Excellent verbal and written communication skills.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Flexibility to work evenings, weekends, or overtime as needed.
- Knowledge of Universal Precautions and HIPAA standards.
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Crisis Support Specialist
4 weeks ago
Leominster, Massachusetts, United States U Mass Memorial Health Full timeCrisis Support SpecialistAt UMass Memorial Health, we are committed to providing exceptional patient care and academic excellence. As a Crisis Support Specialist, you will play a vital role in supporting youth and families experiencing crisis.Key Responsibilities:Provide support and guidance to youth and families in crisis.Assist in the development of risk...
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Caregiver Support Specialist
3 weeks ago
Leominster, Massachusetts, United States U Mass Memorial Health Full timeAt UMass Memorial Health, we're committed to providing exceptional patient care and academic excellence. As a Caregiver Support Specialist, you'll play a vital role in supporting youth and families experiencing crisis. Your responsibilities will include:Providing support and guidance to youth and families in crisisAssisting in the development of risk...
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Business Services Client Support Specialist
4 weeks ago
Leominster, Massachusetts, United States Fidelity Cooperative Bank Full timeJob SummaryThe Business Services Client Support Representative plays a key role in delivering exceptional client service and support to our valued clients. This role requires a high degree of knowledge of Business Services products and services, as well as excellent communication and problem-solving skills.Key ResponsibilitiesProvide caring and confident...
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Business Services Client Support Specialist
4 weeks ago
Leominster, Massachusetts, United States Fidelity Co-Operative Bank Full timeJob OverviewThe Business Services Client Support Representative plays a pivotal role in delivering exceptional service to our valued clients. This hybrid role requires a unique blend of technical expertise and interpersonal skills, enabling the representative to provide tailored solutions to clients' inquiries and concerns.Key ResponsibilitiesProvide...
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Business Services Client Support Specialist
3 weeks ago
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Family Support Specialist
3 weeks ago
Leominster, Massachusetts, United States Sevita Full timeJob Summary:Mentor South Bay, a leading provider of behavioral health services, is seeking a dedicated and compassionate Family Centered Support Specialist to join our team. In this role, you will play a vital part in delivering high-quality support to children, adults, and families across Massachusetts and Connecticut.Key Responsibilities:Participate in...
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Respiratory Therapist
4 weeks ago
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Leominster, Massachusetts, United States U Mass Memorial Health Full timeAs a Patient Care Specialist at UMass Memorial Health, you will play a vital role in ensuring the safety and well-being of our patients in the Emergency Department. This 24-hour shift position requires a caring and observant individual who can maintain a respectful and empathetic attitude towards patients and their families.The ideal candidate will have...
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Medical Support Specialist
4 weeks ago
Leominster, Massachusetts, United States The Vascular Care Group Full timeJob Summary:This role is responsible for providing administrative and clinical support in a vascular medical office. The ideal candidate will have excellent interpersonal skills, be detail-oriented, and highly organized. They will be responsible for rooming patients, preparing patients for examination, taking vitals, and recording patients' health history....
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Medical Support Specialist
4 weeks ago
Leominster, Massachusetts, United States The Vascular Care Group Full timeJob OverviewWe are seeking a highly skilled and detail-oriented Medical Assistant to join our team at The Vascular Care Group.This role is responsible for providing administrative and clinical support in a vascular medical office, with a focus on delivering exceptional patient care and ensuring seamless office operations.The ideal candidate will possess...
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Medical Support Specialist
4 weeks ago
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Quality Assurance Specialist
4 weeks ago
Leominster, Massachusetts, United States KLM Careers Full timeJoin KLM Careers as a Quality Assurance Specialist in Leominster, MA.We are seeking a skilled Quality Assurance Specialist to conduct quality control tests, maintain detailed records, and collaborate with cross-functional teams to ensure efficiency and safety in a laboratory environment.Responsibilities:Conduct quality control tests on raw materials and...
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Behavioral Health Clinician
4 weeks ago
Leominster, Massachusetts, United States U Mass Memorial Health Full timeJob SummaryUMass Memorial Health is seeking a skilled Behavioral Health Clinician to join our team as a Crisis Stabilization Specialist. This role requires a Master's degree in a clinical field and licensure as an LMHC, LCSW, LMFT, or active pursuit of licensure in the Commonwealth of Massachusetts.Key ResponsibilitiesConduct comprehensive assessments of...
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Patient Care Coordinator
3 weeks ago
Leominster, Massachusetts, United States Optum Full timeOptum Medical Office Coordinator Job SummaryOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a...
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Administrative Support Specialist
3 weeks ago
Leominster, Massachusetts, United States Spherion Full timeWe are seeking a highly skilled Office Manager to support our local, industry-leading customers. The successful candidate will work a first shift with limited required overtime. Responsibilities include handling daily administrative tasks, customer relations, and accounting functions. The ideal candidate will have strong attention to detail, excellent...
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Business Services Client Support Representative
3 weeks ago
Leominster, Massachusetts, United States Fidelity Cooperative Bank Full timeJob SummaryThe Business Services Client Support Representative plays a key role in delivering exceptional customer service to our valued clients. This role requires a high degree of knowledge of Business Services products and services, as well as excellent communication and problem-solving skills.Key ResponsibilitiesProvide caring and confident responses to...
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Administrative Support Specialist
3 weeks ago
Leominster, Massachusetts, United States Spherion Full timeWe are seeking a highly skilled Office Manager to support our local, industry-leading customers. The successful candidate will work a first shift with limited required overtime. Key responsibilities include handling daily administrative tasks, customer relations, and accounting functions. If you are looking for a full-time, long-term Office Manager position,...
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Crisis Intervention Specialist
4 weeks ago
Leominster, Massachusetts, United States U Mass Memorial Health Full timeJob SummaryWe are seeking a skilled Crisis Intervention Specialist to join our team at UMass Memorial Health. As a key member of our Adult Mobile Crisis Unit, you will provide critical support and guidance to youth and families experiencing crisis.Your primary responsibilities will include:Developing and implementing risk management/safety plansReferring...
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Travel Nurse RN
3 weeks ago
Leominster, Massachusetts, United States Care Team Solutions Full timeJob Title: Registered Nurse - Telemetry Care PositionJob Description:Care Team Solutions is seeking a skilled Registered Nurse to join our team as a Telemetry Care Specialist. This is a fantastic opportunity for a dedicated and compassionate nurse to provide high-quality patient care in a dynamic and supportive environment.Responsibilities:- Provide direct...
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Clinical Specialist, Youth Mobile Crisis
3 weeks ago
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