Multi-Function Patient Support Specialist
3 days ago
The Multi-Function Patient Support Specialist at Mass Lung & Allergy PC plays a vital role in delivering exceptional patient care and customer service across multiple functions in the office. This role requires flexibility, adaptability, and a proactive approach to ensure seamless patient experiences.
Key Responsibilities- Patient Interaction & Front Office Duties:
- Manage phone and communication systems, directing calls to the appropriate party or resolving inquiries independently.
- Verify and update patient information, collect necessary signatures and documentation, and ensure accurate data entry.
- Ensure insurance information, referrals, and PCP details are accurate prior to appointments.
- Assist patients with their use of the patient portal (Healow) and troubleshoot any issues related to their online account or medical records access.
- Administrative Support and Back-Office Duties:
- Enter faxes into patients' charts, assigning them to the appropriate staff member or handling them as necessary.
- Accurately document patient no-shows according to policy and assist with rescheduling or follow-up as required.
- Retrieve and respond to all messages from the clinic's voicemail system, ensuring timely and appropriate follow-up with patients or staff.
- Support Across Multiple Departments:
- Float across departments to assist with various tasks and ensure a smooth workflow.
- Provide support to the Call Center when assigned, assisting with patient scheduling, appointment reminders, and handling large call volumes as needed.
- Excellent verbal and written communication skills.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Flexibility to work evenings, weekends, or overtime as needed.
- Knowledge of Universal Precautions and HIPAA standards.
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Crisis Support Specialist
1 day ago
Leominster, Massachusetts, United States U Mass Memorial Health Full timeCrisis Support SpecialistAt UMass Memorial Health, we are committed to providing exceptional patient care and academic excellence. As a Crisis Support Specialist, you will play a vital role in supporting youth and families experiencing crisis.Key Responsibilities:Provide support and guidance to youth and families in crisis.Assist in the development of risk...
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Medical Support Specialist
2 weeks ago
Leominster, Massachusetts, United States The Vascular Care Group Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Medical Support Specialist to join our team at The Vascular Care Group. This role is responsible for providing administrative and clinical support in a vascular medical office, requiring strong communication and interpersonal skills.Key ResponsibilitiesRoom patients, prepare patients for...
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Business Services Client Support Specialist
4 days ago
Leominster, Massachusetts, United States Fidelity Cooperative Bank Full timeJob Title: Business Services Client Support RepresentativeThis is a hybrid role with 2 onsite days per week. As a Business Services Client Support Representative, you will play a key role in delivering outstanding, caring service to our valued clients.Key Responsibilities:Provide caring and confident responses to clients' inquiries received via telephone and...
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Administrative Support Specialist
1 month ago
Leominster, Massachusetts, United States Hanger Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Specialist. In this role, you will provide administrative support to patients, fellow employees, and referral sources through the coordination and administration of front office activities.Key ResponsibilitiesResponsible for patient...
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Business Services Client Support Specialist
13 hours ago
Leominster, Massachusetts, United States Fidelity Cooperative Bank Full timeJob SummaryThe Business Services Client Support Representative plays a key role in delivering exceptional client service and support to our valued clients. This role requires a high degree of knowledge of Business Services products and services, as well as excellent communication and problem-solving skills.Key ResponsibilitiesProvide caring and confident...
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Business Services Client Support Specialist
3 days ago
Leominster, Massachusetts, United States Fidelity Co-Operative Bank Full timeJob OverviewThe Business Services Client Support Representative plays a pivotal role in delivering exceptional service to our valued clients. This hybrid role requires a unique blend of technical expertise and interpersonal skills, enabling the representative to provide tailored solutions to clients' inquiries and concerns.Key ResponsibilitiesProvide...
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Patient Care Coordinator
4 weeks ago
Leominster, Massachusetts, United States BJ's Wholesale Club Full timeJob Title: Patient Care Coordinator - Tele-Optometry SpecialistBJ's Wholesale Club is seeking a Patient Care Coordinator - Tele-Optometry Specialist to join our team. As a Patient Care Coordinator, you will be responsible for assisting in the delivery of efficient, easy, and comprehensive tele-optometry exams utilizing state-of-the-art optical and...
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Patient Care Coordinator
4 weeks ago
Leominster, Massachusetts, United States Optum Full timeOptum Patient Service Specialist Job DescriptionAt Optum, we're dedicated to delivering care and improving health outcomes for millions of people around the world. As a Patient Service Specialist, you'll play a critical role in supporting our care teams and delivering exceptional customer service to our patients.Key Responsibilities:Obtain and verify patient...
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Business Services Client Support Specialist
3 weeks ago
Leominster, Massachusetts, United States Fidelity Cooperative Bank Full timeJob Title: Business Services Client Support RepresentativeThis role is a hybrid position with 2 onsite days per week.Job Summary:The Business Services Client Support Representative plays a key role in delivering exceptional service to our valued clients. By providing caring and confident responses to client inquiries, this role demonstrates our commitment to...
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Pediatric Behavioral Health Specialist
2 months ago
Leominster, Massachusetts, United States Optum Full timeAbout the RoleWe are seeking a highly skilled Pediatric Behavioral Health Specialist to join our team at Optum. As a key member of our integrated care team, you will work closely with pediatric primary care providers to deliver high-quality behavioral health services to children and adolescents.Key ResponsibilitiesProvide Behavioral Health Consultation and...
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Patient Care Technician
3 weeks ago
Leominster, Massachusetts, United States U Mass Memorial Health Full timeJob SummaryWe are seeking a skilled and compassionate Patient Care Technician to join our team at UMass Memorial Health. As a Patient Care Technician, you will play a vital role in providing high-quality patient care and support to our patients and families.Key ResponsibilitiesProvide direct patient care in a safe and sensitive manner, adhering to...
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Clinical Specialist, Youth Mobile Crisis Unit
1 month ago
Leominster, Massachusetts, United States U Mass Memorial Health Full timeJob SummaryWe are seeking a skilled Clinical Specialist to join our Youth Mobile Crisis Unit team at UMass Memorial Health. As a key member of our team, you will provide critical support to clients in need of behavioral health services.Key ResponsibilitiesConduct comprehensive assessments of clients to identify their needs and develop personalized treatment...
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Pharmacy Support Specialist
1 month ago
Leominster, Massachusetts, United States Optum Full timeAbout the Role:We are seeking a highly skilled Pharmacy Technician to join our team at Optum, a leading health services company. As a Pharmacy Technician, you will play a critical role in supporting the functions of our mental health pharmacy, primarily through dispensing medical prescriptions and performing necessary clerical duties under the direct...
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Medical Support Specialist
1 day ago
Leominster, Massachusetts, United States The Vascular Care Group Full timeJob Summary:This role is responsible for providing administrative and clinical support in a vascular medical office. The ideal candidate will have excellent interpersonal skills, be detail-oriented, and highly organized. They will be responsible for rooming patients, preparing patients for examination, taking vitals, and recording patients' health history....
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Business Services Client Support Representative
2 weeks ago
Leominster, Massachusetts, United States Fidelity Cooperative Bank Full timeJob Summary:The Business Services Client Support Representative plays a vital role in delivering exceptional customer service to our valued clients. As a key member of our team, you will be responsible for providing caring and confident responses to client inquiries, utilizing the LifeDesign approach and C.A.R.E. to recommend solutions.Key...
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Medical Support Specialist
2 weeks ago
Leominster, Massachusetts, United States The Vascular Care Group Full timeJob SummaryWe are seeking a highly skilled and compassionate Medical Assistant to join our team at The Vascular Care Group. As a Medical Assistant, you will play a vital role in providing administrative and clinical support to our healthcare team.Key ResponsibilitiesProvide administrative support to the healthcare team, including scheduling patients,...
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Leominster, Massachusetts, United States U Mass Memorial Health Full timeAs a Patient Care Specialist at UMass Memorial Health, you will play a vital role in ensuring the safety and well-being of our patients in the Emergency Department. This 24-hour shift position requires a caring and observant individual who can maintain a respectful and empathetic attitude towards patients and their families.The ideal candidate will have...
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Medical Support Specialist
1 day ago
Leominster, Massachusetts, United States The Vascular Care Group Full timeJob OverviewWe are seeking a highly skilled and detail-oriented Medical Assistant to join our team at The Vascular Care Group.This role is responsible for providing administrative and clinical support in a vascular medical office, with a focus on delivering exceptional patient care and ensuring seamless office operations.The ideal candidate will possess...
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Medical Support Specialist
4 weeks ago
Leominster, Massachusetts, United States The Vascular Care Group Full timeJob SummaryThis role is responsible for providing administrative and clinical support in a vascular medical office. The ideal candidate will be required to travel between our Leominster and Concord locations.Key ResponsibilitiesRoom patients, prepare patients for examination, take vitals, and record patients' health historyProvide compassionate patient...
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Medical Support Specialist
4 weeks ago
Leominster, Massachusetts, United States The Vascular Care Group Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Medical Assistant to join our team at The Vascular Care Group. As a Medical Assistant, you will provide administrative and clinical support in a fast-paced vascular medical office environment.Key ResponsibilitiesPrepare patients for examination, take vitals, and record patients' health...