Pool Experience Attendant

4 weeks ago


Miami, Florida, United States Accor Full time
Job Summary

We are seeking a highly motivated and customer-focused Pool Experience Attendant to join our team at SLS LUX in Miami. As a key member of our Altitude Team, you will be responsible for delivering exceptional pool experiences to our guests, ensuring their safety and satisfaction.

Key Responsibilities
  • Greet guests warmly and provide exceptional customer service, ensuring a positive experience from arrival to departure.
  • Assist with lounge setup, towel service, and cabana setup, maintaining a clean and organized pool area.
  • Expedite food and beverage service, manage beverage refills, and ensure bars are stocked to appropriate levels.
  • Prepare and serve beverages, clear tables, and maintain the cleanliness of tableware and serving equipment.
  • Develop positive working relationships with kitchen, managers, and floor staff to support team goals and ensure smooth service flow.
Requirements
  • High School Diploma or equivalent required.
  • One to two years of experience in a public contact position, preferably in an upscale or lifestyle brand hotel.
  • Exceptional personality and hospitality-driven attitude, with a gracious, friendly, and fun demeanor.
  • Ability to multitask, work in a fast-paced environment, and have a high-level attention to detail.
  • Positive and productive working relationships with other employees and departments.
  • Ability to work independently and partner with others to promote an environment of teamwork.
Working Conditions

This role requires standing or walking for a minimum of eight hours per shift, with the ability to twist, tow, reach, bend, climb, and carry objects as necessary. You must be able to work inside and outside at all times of the year as needed, based on business volumes.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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