Pool Attendant

1 day ago


Miami Beach, Florida, United States Loews Hotels Full time
Job Title: Pool & Beach Attendant

About the Role:

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.


Key Responsibilities:
  • Ensure pool safety standards are adhered to, including procedures for adverse weather conditions.
  • Know the location and contents of the First Aid Kit.
  • Greet guests arriving at the pool and provide exceptional customer service.
  • Provide towels to guests, escort them to chairs, and set up towels on chairs.
  • Inform guests about pool food and beverage service and offer menus.
  • Communicate food and beverage service requests to pool Food and Beverage Servers in a timely manner.
  • Provide chilled towels and water spray bottles/spritzing according to Loews Hotels standards.
  • Be knowledgeable about hotel Recreation offerings and communicate them to guests.
  • Loan recreational items and equipment to guests.
  • Set up, refresh, and tear down cabanas as needed.
  • Assist in set-up and tear down for poolside functions.
  • Clean, maintain, and position pool furniture.
  • Pick up trash and dirty towels and reposition chairs throughout the shift.
  • Apply excellent guest relations skills when interacting with guests.
  • Perform all duties in a timely and professional manner.
  • Turn in lost and found items throughout the shift according to hotel procedures.
  • Monitor and maintain appropriate inventory of pool towels throughout the shift.
  • Attend all department meetings as scheduled.
  • Perform other duties as assigned.
General Expectations:
  • Promote and apply teamwork skills at all times.
  • Notify the appropriate individual promptly and fully of problems and/or unusual matters of significance.
  • Be polite, friendly, and helpful to guests, management, and fellow employees.
  • Execute emergency procedures in accordance with hotel standards.
  • Comply with required safety regulations and procedures.
  • Attend appropriate hotel meetings and training sessions.
  • Maintain cleanliness and excellent condition of equipment and work area.
  • Comply with hotel standards, policies, and rules.
  • Recycle whenever possible.
  • Remain current with hotel information and changes.
  • Comply with hotel uniform and grooming standards.
Qualifications:
  • Excellent guest service skills.
  • Excellent oral communication skills.
  • Able to work a flexible schedule, including weekends and holidays.

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