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Senior Systems Engineer

2 months ago

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About Pennymac

Pennymac is a leading specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

Job Summary

The Senior Systems Engineer will be responsible for providing onsite service and support needs for our customers, IT, and IT business units. This includes all technology, including virtual workstations, servers, patch management, and vendor-specific hardware and software.

Key Responsibilities
  • Design, implement, and support enterprise virtualization and end-user computing environments.
  • Design and deploy VMware Horizon virtual desktop infrastructure (VDI) solutions, including Horizon Cloud Pod Architecture (CPA) for hybrid deployments.
  • Implement and manage VMware Workspace ONE for unified endpoint management and secure access to virtual applications and desktops.
  • Configure and maintain App Volumes for real-time application delivery, including lifecycle management.
  • Develop and maintain Windows custom images and deployment processes.
  • Integrate mobile device management (MDM) solutions like Workspace ONE for unified endpoint management.
  • Implement disaster recovery and business continuity plans for Horizon environments, leveraging VMC on AWS or Azure VMware Solution.
  • Collaborate with networking and security teams to design and implement secure remote access solutions like Unified Access Gateways and general VDI compliance.
  • Automate deployment and configuration tasks using PowerShell, APIs, and other scripting tools.
  • Provide Tier 3 support, troubleshooting, and root cause analysis for EUC-related issues.
  • Stay up-to-date with the latest EUC technologies and industry best practices.
Requirements
  • 5+ years of experience in enterprise EUC/VDI deployments, preferably with VMware Horizon.
  • Strong understanding of VMware virtualization technologies (vSphere, vSAN, NSX) and cloud solutions (VMC on AWS).
  • Hands-on experience with Horizon, Workspace ONE, App Volumes, and customized Windows OS deployment.
  • Familiarity with AWS (VMC) and Azure (AVD).
  • Knowledge of networking concepts (VPNs, load balancing, firewalls) for secure remote access.
  • Scripting and automation skills (PowerShell, APIs, etc.).
  • Excellent troubleshooting and problem-solving abilities.
  • Strong communication and documentation skills.
Why Work at Pennymac?

Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected, and supported.

Benefits

Pennymac offers a comprehensive benefits package, including comprehensive medical, dental, and vision, paid time off programs, wellness programs, employee recognition programs, and onsite gyms and cafe-style dining (select locations).