Dynamics Business Central Support Specialist
1 week ago
Carriage Services is seeking a highly skilled Business Systems Analyst to join our IT team. As a key member of our team, you will be responsible for supporting our various applications, including Dynamics GP, Dynamics 365 BC, and OneStream, as well as our reporting systems.
Key Responsibilities:
- Troubleshoot Dynamics issues and optimize integration with end-users
- Design, document, and maintain system processes to improve monitoring and deliver better value to customers
- Develop and maintain relationships with end-users to enhance our integration
- Constantly look for ways to improve system processes and recommend controls to identify problems and write improved procedures
- Maintain system protocols by writing and updating procedures
- Provide references for users by writing and maintaining user documentation and training users
- Maintain user confidence and protect operations by keeping information confidential
- Contribute to team effort by accomplishing related results as needed
Requirements:
- Bachelor's degree in Computer Science, Business, or Information Science
- Minimum of 5 to 10 years of experience in the field or in a related area
- Experience with ERP implementation and administration
- Operational Data Warehouse experience a plus
- Basic accounting knowledge
- Demonstrate basic knowledge or expertise in the following technology disciplines: Servers, Desktop/Laptop/Workstation Computing, Networking, Security, Programming, and/or IT Operations
- Able to read, write, and speak English fluently
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access, and PowerPoint) required
- Willing to learn new systems and technology
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