Dynamics Business Central Support Specialist

1 week ago


Houston, Texas, United States Carriage Services Full time
Job Overview

Carriage Services is seeking a highly skilled Business Systems Analyst to join our IT team. As a key member of our team, you will be responsible for supporting our various applications, including Dynamics GP, Dynamics 365 BC, and OneStream, as well as our reporting systems.

Key Responsibilities:

  • Troubleshoot Dynamics issues and optimize integration with end-users
  • Design, document, and maintain system processes to improve monitoring and deliver better value to customers
  • Develop and maintain relationships with end-users to enhance our integration
  • Constantly look for ways to improve system processes and recommend controls to identify problems and write improved procedures
  • Maintain system protocols by writing and updating procedures
  • Provide references for users by writing and maintaining user documentation and training users
  • Maintain user confidence and protect operations by keeping information confidential
  • Contribute to team effort by accomplishing related results as needed

Requirements:

  • Bachelor's degree in Computer Science, Business, or Information Science
  • Minimum of 5 to 10 years of experience in the field or in a related area
  • Experience with ERP implementation and administration
  • Operational Data Warehouse experience a plus
  • Basic accounting knowledge
  • Demonstrate basic knowledge or expertise in the following technology disciplines: Servers, Desktop/Laptop/Workstation Computing, Networking, Security, Programming, and/or IT Operations
  • Able to read, write, and speak English fluently
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access, and PowerPoint) required
  • Willing to learn new systems and technology


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