ISP Field Service Engineer

4 days ago


Indian Trail, North Carolina, United States Ripple Fiber Full time
About the Role

We are seeking an experienced ISP Field Service Technician to join our team in Charlotte/Union County. The successful candidate will be responsible for ensuring that customers receive the highest level of customer service and resolving complaints in a timely manner.

The job requires managing last-mile networks, fault-finding, creating and maintaining network documentation, using monitoring tools to troubleshoot problems, and assisting with escalations. A competitive salary and comprehensive benefits package are offered, including 401k packages and opportunities for growth and development.



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