Ticketing Representative

2 weeks ago


San Antonio, Texas, United States AEG Full time
Job Title: Venue Ticketing Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Venue Ticketing Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service to our guests, selling tickets, and resolving any ticketing issues that may arise.

Key Responsibilities:
  • Provide top-notch customer service to guests, answering questions and resolving issues in a timely and professional manner.
  • Sell tickets and process will call orders in an efficient and accurate manner.
  • Assist with the resolution of guest issues, including seating location and special needs accommodations.
  • Organize and file ticket sales vouchers and stubs.
  • Process season ticket payments.
  • Perform other duties as assigned by management.
Requirements:
  • Must be at least 18 years of age.
  • Possess a high school diploma or equivalent.
  • Minimum of 1 year's experience in customer service, with the ability to help resolve guest issues and answer questions.
  • Proficiency in Microsoft Office Suite.
  • Flexible availability to include working nights, weekends, and holidays.
  • Ability to stand for long periods of time, more than 8 hours at a time.
  • Bilingual (English and Spanish), preferred.

We offer a competitive hourly rate of $13.00, with opportunities for advancement and professional growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

SS&E is an Equal Opportunity Employer. Your employment with SS&E is "at will," which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations.



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