Office Clerk

21 hours ago

Hackensack, New Jersey, United States Kimbrell's Furniture Full time
About the Role

We are seeking a highly skilled and professional Customer Service Liaison to join our team at Kimbrell's Furniture. As a key member of our customer service team, you will be responsible for interacting with customers in a courteous and professional manner, while collecting payments and resolving any issues that may arise.

Key Responsibilities
  • Customer Interaction: Interact with customers in a diligent, courteous, and professional manner while collecting payments.
  • Cash Management: Have good knowledge of cash management procedures and best practices, and be able to handle transactions accurately and responsibly.
  • Collection Procedures: Follow set strategies for collection procedures and monitor accounts to identify outstanding debts.
  • Record Keeping: Maintain and update records of customers from whom collections are made.
Requirements
  • Experience: Proven experience in a similar role, with a strong background in customer service and cash management.
  • Teamwork: Ability to work in a team setting and cooperate with colleagues to achieve common goals.
  • Knowledge: Working knowledge of billing procedures, collection techniques, and MS Office and databases.
  • Communication: Excellent communication skills, both written and oral, with the ability to effectively communicate with customers and colleagues.
  • Problem-Solving: Strong problem-solving skills, with the ability to manage stressful work situations and resolve customer issues.
  • Availability: Weekend and holiday availability, with the ability to work flexible hours as needed.
About Us

Kimbrell's Furniture is a leading retailer of quality furniture, with a strong commitment to customer service and community involvement. We are proud of our heritage and our reputation for providing exceptional value and service to our customers.

We are an equal opportunity employer and welcome applications from qualified candidates who share our values and commitment to customer service.

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