Senior Technical Claims Specialist-General Liability/Bodily Injury
1 day ago
We are seeking a highly skilled Senior Technical Claims Specialist-General Liability/Bodily Injury to join our team. As a key member of our claims team, you will be responsible for adjudicating complex general liability bodily injury claims for our customers.
Key Responsibilities:- Adjudicate highly complex claims, at the highest authority limits, with minimal oversight.
- Conduct detailed information gathering, analysis, and investigation to find solutions to issues that are numerous and undefined.
- Report to senior management and underwriters on claims trends and developments.
- Investigate claims promptly and thoroughly, including interviewing all involved parties.
- Manage claims in litigation, including diary timely and complete tasks to ensure cases move to the best financial outcome and timely resolution.
- Properly set claim reserves, taking into account how different policy wordings impact the claims reserving process.
- Identify, assign, and coordinate the assignment and coordination of expertise resources to assist in case resolution.
- Prepare reports for file documentation.
- Negotiate highly complex settlement packages, set reserves, and authorize payment within scope of authority.
- Bachelor's degree from an accredited university required. J.D. preferred.
- Deep knowledge of claims adjudication, typically achieved through a minimum of seven years' experience adjudicating general liability claims with exposure of $100,000 or more.
- Good business acumen, including understanding how an insurance company works and makes money.
- Ability to regularly exercise discretion and independent judgment with respect to matters of significance.
- Excellent communication skills and the ability to build lasting relationships.
- Natural curiosity and ability to consistently explore and consider all options.
- Desire to work in a fast-paced environment.
- Excellent evaluation and strategic skills.
- Strong claim negotiation skills.
- Knowledge of claims reserving techniques and ability to assess whether a claim reserve is appropriate.
- Strong customer focus.
- Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines.
- Demonstrates innovative thinking and regularly shares ideas to help the team.
- Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business.
- Has the courage to do the right thing and demonstrates it on a daily basis.
- Intellectual curiosity.
- Proficient in MS Office Suite and other business-related software.
- Polished and professional written and verbal communication skills.
- Ability to read and write English fluently.
- Must demonstrate a desire for continued professional development through continuing education and self-development opportunities.
- Licensed Claims Examiner (based on state) or ability to quickly obtain a license in each jurisdiction requiring a license to adjudicate first-party claims within 120 days.
Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness, and opportunity. We're an innovative organization that's small enough to be agile and big enough to make a difference in our industry.
We foster an inclusive culture that embraces diversity and design thinking, relies on innovation and agility, promotes collaborative service delivery, frequent, integrated communication, and authentic recognition of excellence.
We offer a comprehensive line of high-quality products and services designed to meet the unique coverage and claims-handling needs of our clients.
We're committed to developing our employees professionally and personally, offering a Total Rewards package that includes competitive compensation, merit-driven profit sharing, flexible workplace policies, comprehensive health, wellness, and financial planning options, and an array of voluntary benefits.
We're an Equal Opportunity Employer and do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship, denial of family and medical care leave, disability, including HIV and AIDS, medical condition, including cancer and genetic characteristics, race, religious creed, including religious dress and grooming practices, sex, including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth, or breastfeeding, sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate.
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New York, New York, United States Argo Group Full timeAbout the RoleWe are seeking a highly skilled Senior Technical Claims Specialist-General Liability/Bodily Injury to join our team. As a key member of our claims team, you will be responsible for adjudicating complex general liability bodily injury claims for our customers.Key ResponsibilitiesAdjudicate highly complex claims with limited oversight, utilizing...
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