Current jobs related to Insurance Customer Service Representative - Baldwin City, Kansas - Kaia Corp

  • Insurance Customer Service Specialist

    4 weeks ago

    Baldwin City, Kansas, United States Kaia Corp Full time

    Job Title: Personal Lines Customer Service RepresentativeAt Kaia Corp, we are seeking a highly skilled and customer-focused Personal Lines Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any...

  • Insurance Sales Representative

    4 weeks ago

    Baldwin City, Kansas, United States Cody Anno - State Farm Agent Full time

    Join Our Team as an Account RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as an Account Representative. As a key member of our State Farm Agent team, you will play a vital role in helping our customers manage the risks of everyday life, recover from the unexpected, and realize their...

  • Financial Services Representative

    4 weeks ago

    Baldwin City, Kansas, United States Cody Anno - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and customer-focused professional to join our team as a Financial Account Representative. As a key member of our State Farm Agent team, you will play a vital role in helping our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams.ResponsibilitiesEstablish and...

  • Insurance Sales Representative

    3 weeks ago

    Baldwin City, Kansas, United States Cody Anno - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and results-driven Insurance Sales Representative to join our team at Cody Anno - State Farm Agent. As a key member of our team, you will be responsible for generating new business opportunities, building relationships with clients, and promoting our wide range of insurance products.Key ResponsibilitiesDevelop...

  • Customer Service Associate

    4 weeks ago

    Scott City, Kansas, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Assist customers with inquiries,...

  • Insurance Career Representative

    3 weeks ago

    Baldwin City, Kansas, United States Cody Anno - State Farm Agent Full time

    ROLE DESCRIPTION: As a customer-focused team member with Cody Anno - State Farm Agent, you will be responsible for delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit for this role. You will enhance your career...

  • Financial Services Representative

    4 weeks ago

    Baldwin City, Kansas, United States Cody Anno - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and customer-focused professional to join our team as a Financial Account Representative. As a key member of our State Farm Agent team, you will play a vital role in helping our customers achieve their financial goals and manage the risks of everyday life.ResponsibilitiesEstablish and maintain strong...

  • Insurance Account Representative

    4 weeks ago

    Baldwin City, Kansas, United States Cody Anno - State Farm Agent Full time

    Job Title: Insurance Account PositionWe are seeking a highly motivated and sales-driven individual to join our team as an Insurance Account Position. As a key member of our State Farm Agent team, you will play a crucial role in building and maintaining strong relationships with our customers, identifying their insurance needs, and providing tailored...

  • Customer Service Representative

    3 weeks ago

    Kansas City, Kansas, United States Strategic Staffing Solutions Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Strategic Staffing Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide customer service and support...

  • Customer Service Representative

    4 weeks ago

    Junction City, Kansas, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a talented Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer experiences, taking orders with precision, and maintaining a clean and welcoming store environment.Key...

  • Customer Service Representative

    4 weeks ago

    Kansas City, Kansas, United States Insight Global Full time

    Job Title: Customer Service RepresentativeInsight Global is seeking a Customer Service Representative to join our Retail Banking Team in Kansas City, KS.The ideal candidate will provide exceptional customer service through face-to-face interactions, performing primary bank transactions and utilizing communication opportunities to offer additional bank...

  • Customer Service Representative

    2 months ago

    Kansas City, Kansas, United States Insight Global Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our Retail Banking Team in Kansas City, KS.Key Responsibilities:Provide exceptional customer service through face-to-face interactions and communication opportunities.Perform primary bank transactions, including deposits, withdrawals, and cash...

  • Customer Service Representative

    3 weeks ago

    Kansas City, Kansas, United States FastSigns Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key...

  • Customer Service Representative

    1 month ago

    Kansas City, Kansas, United States Insight Global Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our Retail Banking Team in Kansas City, KS.Key Responsibilities:Provide exceptional customer service through face-to-face interactions and communication opportunities.Perform primary bank transactions, including deposits, withdrawals, and cash...

  • Customer Service Representative

    4 weeks ago

    Arkansas City, Kansas, United States RCB Full time

    Job Summary:As a Customer Service Representative at RCB, you will be responsible for providing exceptional customer service via the telephone for routine inquiries and concerns from customers and branches regarding banking products and financial services.Key Responsibilities:Assist customers and branches with inquiries by electronically retrieving...

  • Customer Service Representative

    4 weeks ago

    Scott City, Kansas, United States Loves Travel Stops & Country Store Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Love's Travel Stops and Country Stores. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and safe work environment.Key ResponsibilitiesProvide fast, friendly, and...

  • Customer Service Representative

    4 weeks ago

    Kansas City, Kansas, United States Closets by Design Kansas City Full time

    Customer Service/Office Representative Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. We seek motivated, organized, caring individuals who have a passion to provide outstanding...

  • Customer Service Representative

    4 weeks ago

    Garden City, Kansas, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a...

  • Customer Service Representative

    3 weeks ago

    Kansas City, Kansas, United States Harcros Chemicals Full time

    Job SummaryThis role is responsible for serving as the primary point of contact for Harcros Chemicals. The Customer Service Representative will handle a high volume of customer inquiries, provide exceptional support, and ensure seamless communication between customers and internal teams.Key ResponsibilitiesRespond to customer inquiries via phone, email, and...

  • Customer Service Representative

    4 weeks ago

    Kansas City, Kansas, United States Strategic Staffing Solutions Full time

    Job Title: Customer ServiceAt Strategic Staffing Solutions, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for creating a positive customer experience through customer engagement and providing support to our partners' staff.Key Responsibilities:Help create a positive...

Insurance Customer Service Representative

1 month ago

Baldwin City, Kansas, United States Kaia Corp Full time
Job Title: Personal Lines Customer Service Representative

We are seeking a highly skilled and customer-focused Personal Lines Customer Service Representative to join our team at Kaia Corp. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and resolving any issues that may arise.

Key Responsibilities:
  • Provide top-notch customer service to existing clients, including updating policies, providing quotes, taking payments, and answering questions.
  • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, including regular and after-hour claims.
  • Work with new clients or support a producer in understanding their needs, gathering necessary data, researching policy options, presenting options, finalizing and binding new coverage, canceling old policies, and negotiating with carriers when necessary.
  • Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
  • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
  • Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
  • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
  • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Qualifications:
  • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
  • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
  • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
Benefits/Perks:
  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.