Academic Operations Manager

3 days ago


St Louis, Missouri, United States Harris-Stowe State University Full time
Job Description

Harris-Stowe State University, a historically Black institution (HBCU) located in St. Louis, Missouri, seeks an Academic Operations Manager to join its Registrar's Office. This role plays a critical part in the leadership and development of the office, focusing on strategic planning, staff management, academic records, student registration, and graduation processes. The ideal candidate will possess thorough knowledge of Registrar Office functions, FERPA, records management, and SIS systems.

The successful candidate will work closely with students, faculty, staff, academic departments, and administration, providing exceptional customer service and professionalism. Key responsibilities include assessing daily Registrar processes and services, identifying opportunities for improvement, creating a strategic plan for records retention/digitization, and executing initial phases. Additionally, the incumbent will supervise activities related to the maintenance and retention of academic records, imaging, grades, registration, and graduation processes.

This position requires at least three years of experience working in a college or university Registrar's office or related student administrative office, as well as experience working directly with students and diverse backgrounds. A Master's Degree is preferred, but a Bachelor's Degree with prior experience will be considered. The ability to lead, coach, and provide performance feedback effectively, collaborate and work in partnership, problem-solve, and make independent decisions are essential skills.

The salary for this position is estimated to be around $60,000-$80,000 per year, depending on qualifications and experience.



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