Retail Sales Lead
4 weeks ago
Fabletics is seeking a Full-Time Sales Lead for our store at Brea Mall in Brea, CA. As a Sales Lead, you will be responsible for providing a best-in-class retail store experience and support in Sales & Operations. You will work alongside the Store Manager, store supervisors, and a team of highly personable associates to help our customers Live their Passion.
Responsibilities
- Embody our culture and values through a high degree of self-accountability, acting as a model for all team members.
- Engage our customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
- Drive customer engagement inside and outside of the store environment, ranging from store events & promotions to community projects.
- Provide training and immediate feedback around our Customer Experience Playbook & other performance expectations.
- Work in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
- Maintain store-merchandising guidelines that make the store easy to shop and add value to the customer's purchase journey.
- Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.
- Strive for excellence, meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
- Serve as a resource for general product knowledge to all customers and team members.
- Maintain personal sales and achieve sales goals.
- Maintain all safety and security standards and identify, communicate potential issues.
- Unpack boxes for inventory as required.
- 1-year minimum of work experience within a retail environment. Prior retail management experience is a plus.
- Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition, and other healthy activities.
- Ability to socially interact with customers, employees, and business partners inside and outside of the store environment.
- Ability to work with large teams.
- Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
- Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity presents itself.
- Familiar with retail inventory and POS systems.
- Self-motivated, a good communicator with an innate ability to bring the best out in others.
- The ability to multi-task, set priorities, and work well under pressure.
- Flexibility in work hours, open to work evenings, weekends, and national holidays.
- The role has a salary between $20.00 per hour, depending on experience.
- 70% employee discount on Fabletics Brands.
- Free outfits each month.
- Paid Sick Time.
- 401k match.
- Annual Bonus Plan.
- Paid Time Off.
- And More.
- Willing to work a flexible schedule, including evenings, weekends, and holidays.
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