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Customer Service Representative

2 months ago


Maine, United States Avis Budget Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Airport Operations. In this role, you will be responsible for providing exceptional customer service to our clients at our airport locations.

Key Responsibilities
  • Assist customers with rental and return processes at our airport locations
  • Process rentals and returns, including checking cars and entering information into a handheld device
  • Provide excellent customer service and resolve any issues that may arise
  • Work collaboratively with colleagues to ensure a smooth and efficient customer experience
Requirements
  • High School Diploma or equivalent
  • Valid Driver's License
  • Basic computer skills, including typing and data entry
  • Effective verbal communication skills
  • Ability to work outdoors and in a fast-paced environment
  • Flexibility to work all shifts, including weekends and holidays
What We Offer
  • Competitive hourly wage
  • On-the-job training and development opportunities
  • Paid time off and holidays
  • Medical, dental, and other insurance benefits
  • Flexible spending account for public transportation or parking expenses
  • Retirement benefits (401k)
  • Employee discounts on car rentals and purchases
About Us

Avis Budget Group is a leading provider of car rental and other mobility solutions. We are committed to delivering exceptional customer service and providing our employees with opportunities for growth and development.