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Restaurant Operations Manager
2 months ago
Restaurant Shift Manager Job Description
About the Role
CLC Restaurants Inc. is seeking a highly skilled Restaurant Shift Manager to join our team. As a Restaurant Shift Manager, you will be responsible for leading a high-energy team to deliver exceptional customer experiences and drive business results.
Key Responsibilities
- Team Leadership
- Lead a team of restaurant staff to achieve sales and customer satisfaction goals
- Develop and implement strategies to improve team performance and engagement
- Customer Experience
- Ensure that every customer has a positive experience in our restaurant
- Address customer complaints and concerns in a timely and professional manner
- Operations Management
- Manage restaurant operations to ensure efficiency and productivity
- Monitor and control labor costs, inventory, and supplies
- Training and Development
- Provide training and coaching to restaurant staff to improve their skills and knowledge
- Develop and implement training programs to enhance team performance
Requirements
- Education
- High school diploma or equivalent required
- Bachelor's degree in hospitality, business, or related field preferred
- Experience
- Minimum 2 years of experience in a restaurant management role
- Proven track record of success in leading high-performing teams
- Skills
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
What We Offer
- Competitive Compensation
- Competitive hourly wage and bonus structure
- Benefits
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Opportunities for Growth
- Opportunities for advancement within the company
- Training and development programs to enhance skills and knowledge