IT Specialist

4 weeks ago


New Iberia, Louisiana, United States First Solar Full time
Job Summary

We are seeking a highly skilled IT Specialist to join our team at First Solar. The successful candidate will provide technical support and maintenance services to our R&D, manufacturing, power plants, corporate systems, and office staff.

Key Responsibilities
  • Provide technical support and maintenance services to ensure the smooth operation of our IT systems.
  • Assist in the resolution of technical issues and provide solutions to customers.
  • Develop and implement operations and maintenance plans for enterprise, divisional, and other related support systems.
  • Collaborate with corporate IT staff to ensure the successful implementation of projects and upgrades.
  • Perform other duties as assigned.
Requirements
  • Bachelor's degree in Information Technology or related field.
  • 3 years of experience in IT, customer service, or related discipline.
  • Excellent customer service and interpersonal skills.
  • Ability to follow guidelines and help others interpret policy.
  • Strong oral and written communication skills.
  • Demonstrated problem-solving skills.
  • Ability to maintain a high level of customer trust and confidence.
Preferred Qualifications
  • Broad range of network, server, storage, and desktop knowledge.
  • Experience with Windows, Windows Server, and other operating systems.
  • Knowledge of MS Office and other productivity software.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer

First Solar offers a competitive salary range of $22.00 - $30.00 per hour, as well as opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates.


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