Restaurant Point-of-Sale Implementation Specialist

6 days ago


Royal Oak, Michigan, United States SpotOn: Corporate Full time
About the Role

At SpotOn: Corporate, we're seeking a highly skilled Restaurant Point-of-Sale Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for overseeing the coordination and implementation of our Restaurant Point-of-Sale (POS) system.

Key Responsibilities
  • Orchestrate meetings with clients to discuss their POS needs and preferences
  • Facilitate virtual consultations with clients to ensure a smooth implementation process
  • Execute diligent follow-ups with clients to ensure their satisfaction with the POS system
  • Manage the backend of the Restaurant POS system, including its supplementary software platforms
  • Recommend additional products from our portfolio to augment the operational efficiency of our clients
Requirements
  • 2+ years of experience with POS implementation or working in the restaurant industry
  • Experience working in a wide variety of restaurant types is preferred
  • Knowledge of Microsoft Office, Google Suite, or similar software applications
  • Demonstrated ability to remain calm under pressure
  • Possess strong analytical and critical problem-solving skills
  • Excellent written and verbal English communication skills
  • Ability to interact with and coach a wide variety of stakeholders, including restaurant managers and owners, business executives, and chefs
What We Offer
  • Competitive compensation package, including a company stock plan
  • Medical, dental, and vision insurance
  • 401k with company match
  • RSUs
  • Paid vacation, 10 company holidays, sick time, and volunteer time off
  • Employee Resource Groups to build community and inclusion at work
  • Monthly cell phone and internet stipend
  • Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development


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