Customer Service Representative

3 weeks ago


Ontario, California, United States DXP Enterprises Full time
Job Description

Unlock Your Potential at DXP Enterprises, a leading professional distribution management company. We're passionate about delivering exceptional customer service and innovative solutions to our industrial customers.

About the Role

  • Respond to customer inquiries regarding company products and services
  • Process customer phone orders and check availability of stock and shipping dates
  • Quote prices, fill orders to customer specifications, and process sales data via computer
  • Assist the outside sales team by preparing price quotes and sourcing products

Requirements

  • 1-2 years of customer service experience
  • Excellent communication skills, both written and verbal
  • Strong computer application experience, including VOIP phones, Microsoft Office Suite, Adobe, data entry into CRMs, and web portals such as Ariba
  • Ability to work independently and enthusiastically
  • Prior inside sales/customer service experience
  • Data entry skills, organization, multi-tasking, and customer focus
  • Regular in-person attendance required
  • Experience with pumps and pump applications preferred
  • General knowledge of fluid hydraulics

What We Offer

  • Comprehensive benefits package, including Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products
  • A supportive and goal-oriented work environment with high expectations and a team spirit that inspires everyone to do their best

About DXP Enterprises

Founded in 1908, DXP Enterprises has strengthened its ability to support customers by acquiring a diverse group of companies with a powerful corporate focus on product expertise, technical services, and Industrial MRO supply chain management. Today, we're a publicly traded professional distribution management company providing products and services to various industries through our Innovative Pumping Solutions (IPS), Supply Chain Services, and MROP Products and Services.

Why Join Us?

At DXP Enterprises, we're committed to being the best solution for our industrial customers. We're always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. By applying to DXP, you'll have the opportunity to speak with some of the most respected professionals in the industry.



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