Dental Office Coordinator
2 months ago
About Jacaranda Dental Care
Jacaranda Dental Care is a unique and dynamic dental practice that prioritizes patient care and community involvement.
Our Team
- We are a 15-person team that values collaboration, communication, and teamwork.
- We are committed to providing exceptional patient care and creating a positive work environment.
Job Summary
We are seeking a highly organized and detail-oriented Business Assistant to join our team. As a Business Assistant, you will be responsible for providing administrative support to our front office team, including scheduling appointments, managing patient records, and handling insurance claims.
Key Responsibilities
- Greet and welcome patients, creating a positive first impression of our practice.
- Manage front office duties, including answering phones, checking office mail, and communicating with patients and insurance companies.
- Utilize Dentrix software for patient scheduling and records.
- Schedule and confirm appointments for multiple providers in the office.
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
- Post insurance and patient payments and process accounts receivables.
- Review treatment plan fees and payment options with patients.
- Partner with providers and team members to implement Heartland Dental systems to optimize office potential.
What We Offer
- Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO.
- Front-loaded education and training, providing opportunities for growth and development.
- Access to on-demand Daily Pay.
Requirements
- Experience working in a fast-paced and customer-centric environment.
- Excellent communication and organizational skills.
- The ability to maintain confidentiality and handle sensitive patient information.
Preferred Qualifications
- 1+ years of experience in a dental or medical setting.
- 1+ years of experience with insurance billing and accounts receivable.
- Dentrix or other dental software experience.
Physical Requirements
- The ability to perform essential duties satisfactorily with or without reasonable accommodation.
- Prolonged periods of sitting at a desk and working on a computer.
- The ability to lift up to 15 pounds at times.
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