Dental Office Coordinator

2 months ago


Venice, Florida, United States Jacaranda Dental Care Full time

About Jacaranda Dental Care

Jacaranda Dental Care is a unique and dynamic dental practice that prioritizes patient care and community involvement.

Our Team

  • We are a 15-person team that values collaboration, communication, and teamwork.
  • We are committed to providing exceptional patient care and creating a positive work environment.

Job Summary

We are seeking a highly organized and detail-oriented Business Assistant to join our team. As a Business Assistant, you will be responsible for providing administrative support to our front office team, including scheduling appointments, managing patient records, and handling insurance claims.

Key Responsibilities

  • Greet and welcome patients, creating a positive first impression of our practice.
  • Manage front office duties, including answering phones, checking office mail, and communicating with patients and insurance companies.
  • Utilize Dentrix software for patient scheduling and records.
  • Schedule and confirm appointments for multiple providers in the office.
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
  • Post insurance and patient payments and process accounts receivables.
  • Review treatment plan fees and payment options with patients.
  • Partner with providers and team members to implement Heartland Dental systems to optimize office potential.

What We Offer

  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO.
  • Front-loaded education and training, providing opportunities for growth and development.
  • Access to on-demand Daily Pay.

Requirements

  • Experience working in a fast-paced and customer-centric environment.
  • Excellent communication and organizational skills.
  • The ability to maintain confidentiality and handle sensitive patient information.

Preferred Qualifications

  • 1+ years of experience in a dental or medical setting.
  • 1+ years of experience with insurance billing and accounts receivable.
  • Dentrix or other dental software experience.

Physical Requirements

  • The ability to perform essential duties satisfactorily with or without reasonable accommodation.
  • Prolonged periods of sitting at a desk and working on a computer.
  • The ability to lift up to 15 pounds at times.


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