Business Systems Analyst

2 hours ago

Owings Mills, Maryland, United States Three Point Solutions Full time
Job Title:
Program & Portfolio Management - Analyst, Business

Client:
Health Care Insurance Company

Duration: 6 Months

Location:
Owings Mills, MD 21117

General Information

Job Description:

Purpose:

The Business Analyst will have the responsibility to ensure that the business's need for changes to processes, policies, and/or information systems are identified, understood, defined, documented, and acted upon by eliciting, analyzing, documenting, validating, specifying, and verifying the needs of the business or user.

The incumbent assists in the gathering and synthesizing of business requirements for low-complexity software, systems, processes, and/or services and translates them into specifications, ensuring the business objectives are met.

As the functional expert, the incumbent serves as the conduit between the business area and the technical or software development team through which requirements flow.


Essential functions:
25%


Interpret business needs and issues by gathering, eliciting, analyzing, documenting, and validating the business area's user and technical (functional/non-functional) requirements.

Under the direction of a Lead or Senior Business Analyst, participates in the creation of requirements documentation. Collaborates in the creation of project plans to define, organize, and schedule requirements management and development activities. Participates in requirements analysis and verification sessions. Participates in the tracking and management of open issues and assists in planning for resolution. Participates in development sessions and design reviews to ensure design meets user requirements.
25%

Responsible for the overall success of user acceptance testing, including documentation, verification, and release. Implements practices and procedures for end-user test plans. Identifies and documents gaps in requirement adherence or system deficiencies/defects and coordinates appropriate action through issue resolution. Provides guidance and training to application end users.
20%

Identifies, documents, and troubleshoots problems in systems, software, and processes. Collaborates with appropriate stakeholders to monitor, report, and resolve issues. Participates in the development of solutions and workarounds that solve low-complexity technical, system, and/or business issues.
20%

Reviews, analyzes, and creates detailed documentation of business systems and user needs. Responsible for the written documentation of requirements in a clear and well-organized manner. Develops and/or collaborates in key project and requirement deliverables for projects of low complexity.
10%

Monitors and reports project status to identify and mitigate risks and ensure quality and timely deliverables. Coordinates assigned projects from concept through implementation. Prioritizes and manages new work requests.


Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Level:
Bachelor's Degree

Education Details:
Business, Information Technology, Computer Science, or related field

Experience:
3 years experience in functional, operational, business, data, systems, or testing analysis

In Lieu of Education:

In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Preferred

Qualifications:
Demonstrated ability to deliver high-quality, effective deliverables on-time and contribute to developing cost-effective solutions
Moderate understanding of business analysis core competencies

Knowledge, Skills, and Abilities (KSAs):
Strong time-management and organizational skills (Proficient)
Excellent communication skills, both written and verbal (Proficient)
Ability to organize stakeholder meetings (Proficient)
Proficient in Microsoft Office applications

The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal healthcare programs.

Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.

Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.

Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.


Additional Skills:
Healthcare, Excel, EDI file layouts, Edifecs, Enrollment

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