Retail Operations Supervisor

2 weeks ago


Bolingbrook, Illinois, United States Circle K Stores Inc. Full time
Position Overview:
As a key member of our management team, you will oversee daily operations in a retail environment, ensuring a seamless experience for both customers and staff.

Availability:
Full-time position with flexible scheduling requirements.

Core Responsibilities:
  • Act as the acting manager in the absence of the Site Manager.
  • Manage inventory and ensure the vending area is well-stocked.
  • Provide comprehensive training for new employees.
  • Facilitate training on operational procedures and sales techniques.
  • Respond to communications in a professional and timely manner.
  • Develop effective staff schedules.
  • Maintain thorough knowledge of car wash systems and procedures.
  • Oversee the maintenance and cleanliness of equipment.
  • Support management during team meetings and training sessions.
  • Evaluate team performance and identify training needs.
  • Complete daily operational reports.

Qualifications:
High school diploma required, with 6 months to 1 year of experience in retail and management preferred. Strong leadership and communication skills are essential, along with:
  • Team-building experience.
  • Exceptional sales and customer service abilities.
  • Proficiency in computer applications.
  • Strong work ethic and professional demeanor.

Experience:
Minimum of three years in retail, with at least one year in a supervisory or management capacity. Candidates with experience in large retail environments or related industries are encouraged to apply.

Physical Requirements:
This role involves physical activity, including:
  • Standing and walking for extended periods.
  • Using hands for various tasks.
  • Occasional lifting of up to 50 lbs.

Work Environment:
The position is based in an outdoor retail setting, with varying noise levels and weather conditions. Adherence to safety protocols and the use of personal protective equipment is mandatory.

Benefits:
We offer a competitive compensation package, including:
  • Base pay plus commission opportunities.
  • Paid time off.
  • Medical, dental, and vision insurance.
  • 401(K) plan with company matching.
  • Tuition reimbursement.
  • Complimentary employee car wash membership.

Circle K is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage all qualified applicants to apply without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other legally protected status.

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