Assistant Manager

4 weeks ago


Methuen, Massachusetts, United States Massage Envy Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Massage Envy Methuen. As a key member of our leadership team, you will be responsible for driving business growth, leading a team of professionals, and delivering exceptional customer experiences.

Key Responsibilities
  • Manage all operational aspects, including driving memberships, promoting retail sales, and guiding the team.
  • Strive for continuous growth by setting goals, prioritizing work, and analyzing business performance.
  • Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
  • Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
  • Develop positive relationships and build confidence with employees, members, and guests.
Requirements
  • Leadership skillset and experience in a personal service environment, such as a spa, salon, or gym.
  • Management, retail sales, and customer service experience.
  • Enjoy people and provide impeccable customer service.
  • Have open availability and be reliable to meet scheduling needs.
  • Be a quick learner and be willing to learn our brand from the ground up.
  • Impeccable appearance and willingness to wear our brand uniform.
  • Be a team player as well as a team leader.
What We Offer
  • Award programs, such as Manager of the Year.
  • Leadership training and development to help you grow as an Assistant Manager.
  • A caring community that strives to celebrate individuality and share knowledge.

We are committed to providing a supportive and inclusive work environment that allows our team members to thrive. If you are a natural leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.


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