Customer Service Ambassador
2 weeks ago
Job Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Caliber Collision Repair Services. As a key member of our Service Center team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients.
Key Responsibilities:
- Provide top-notch customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Work closely with our service team to ensure seamless communication and coordination of repairs and services.
- Maintain a thorough understanding of our services and products, including collision repair, paintless dent repair, and other related services.
- Develop and maintain strong relationships with clients, building trust and loyalty through exceptional service and follow-up.
- Stay up-to-date on industry trends and best practices, applying this knowledge to continuously improve our service standards.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Proven customer service experience, preferably in a retail or service environment.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Basic computer skills and proficiency in Microsoft Office applications.
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Customer Service Ambassador
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Odessa, Texas, United States Caliber Collision Repair Services Full time**About Us**Caliber Collision Repair Services is a leading provider of collision repair services. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.**Job Summary**We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service...
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