Night Audit Coordinator

2 weeks ago


Rancho Cordova, California, United States Fairfield Inn & Suites Rancho Cordova Full time

Job Type:
Full-time, Part-time

POSITION SUMMARY:
As a vital member of our team, you will be responsible for managing guest interactions and transactions, ensuring a seamless experience for all visitors while collaborating with various departments to meet guest needs.

KEY RESPONSIBILITIES:

  1. Manage the check-in and check-out processes for guests, including future reservations.
  2. Post charges to guest accounts and ensure accurate billing.
  3. Implement hotel payment policies effectively.
  4. Operate the hotel phone system, transferring calls and taking messages as needed.
  5. Handle guest reservations, modifications, and cancellations, noting special requests in the system.
  6. Assist in verifying and balancing room availability to maximize revenue.
  7. Work closely with other departments to accommodate special guest requests.
  8. Communicate hotel amenities and services to guests during check-in.
  9. Maintain a welcoming and friendly demeanor in all guest interactions.
  10. Utilize the L.E.A.R.N Model for effective guest recovery when issues arise.
  11. Respond to inquiries about local attractions and hotel facilities.
  12. Manage cash transactions during shifts and adhere to cash handling protocols.
  13. Ensure the security of hotel keys and manage key control processes.
  14. Administer guest safe deposit boxes with care.
  15. Complete maintenance requests promptly and efficiently.
  16. Stay informed about hotel emergency procedures and safety guidelines.
  17. Follow quality assurance standards to uphold hotel reputation.
  18. Log and store lost and found items appropriately.
  19. Assist housekeeping by notifying them of available rooms post-checkout.
  20. Update room status based on housekeeping reports.
  21. Distribute mail to guest boxes and hotel staff as necessary.
  22. Report any supply or equipment issues to management.
  23. Maintain an inventory of special guest service items.
  24. Track the status of rooms used for tours and those under maintenance.
  25. Communicate any guestroom or grounds issues to housekeeping and maintenance.
  26. Carry out reasonable requests from management within your capabilities.

PHYSICAL REQUIREMENTS:
This role may require frequent bending, lifting, carrying, twisting, pushing, pulling, reaching, kneeling, and prolonged periods of standing or walking. Candidates must be able to lift, push, and pull a minimum of 50 pounds. Training will be provided to ensure all functions are performed safely and effectively. If you encounter any challenges in performing these tasks, please communicate with your manager.



  • Rancho Cordova, California, United States Stanford Hotel Group Full time

    Position Title: Night Audit/Guest Service AgentJob Category: Front OfficeJob Overview:The Stanford Hotel Group is proud to present an exciting opportunity for a Night Auditor/Guest Service Agent. This role is essential in maintaining the smooth operation of our hotel during the night shift. The ideal candidate will be responsible for ensuring the accuracy of...


  • Rancho Cordova, California, United States Fairfield Inn & Suites Rancho Cordova Full time

    Job Type: Full-time, Part-timePOSITION SUMMARY: The Front Desk Associate/Night Audit plays a crucial role in ensuring a seamless experience for hotel guests. This position is responsible for managing guest requests and transactions while collaborating with various departments to deliver exceptional service.KEY RESPONSIBILITIES:Manage the check-in and...


  • Rancho Cordova, California, United States Kya Services, LLC Full time

    Position Overview - The Project Accountant plays a crucial role in overseeing the financial dimensions of designated projects, ensuring precise financial reporting, budgeting, and adherence to applicable regulations. This position necessitates close cooperation with project leaders, the accounting department, and various stakeholders to facilitate effective...


  • Rancho Cordova, California, United States Fairfield Inn & Suites Rancho Cordova Full time

    Job Type: Full-time, Part-timePOSITION SUMMARY: The Front Desk Associate/Night Audit is essential in managing guest interactions and ensuring a seamless experience at the hotel. This role requires a commitment to delivering exceptional service while collaborating with various departments to meet guest needs.KEY RESPONSIBILITIES:Facilitate the check-in and...


  • Rancho Cordova, California, United States Stanford Hotel Group Full time

    Position Title: Night Audit/Guest Service AgentJob Category: Front OfficeJob Details:Description:The Stanford Hotel Group is seeking a dedicated Night Audit/Guest Service Agent to enhance our exceptional team. This role is crucial in ensuring the smooth operation of our hotel during the night shift, providing outstanding service to our guests while managing...


  • Rancho Cordova, California, United States Source Medical Staffing Full time

    Source Medical Staffing is in search of a dedicated travel RN Care Coordinator for an exciting opportunity.Position Overview:This role focuses on patient placement within healthcare facilities, ensuring that individuals are assigned to the appropriate units based on their needs.Key Responsibilities:Assessing the type of bed required for patients.Coordinating...


  • Rancho Cordova, California, United States Kya Services, LLC Full time

    Position Overview - The Project Accountant plays a crucial role in overseeing the financial dimensions of designated projects, ensuring precise financial reporting, budgeting, and adherence to applicable regulations. This position necessitates close collaboration with project leaders, the accounting department, and various stakeholders to facilitate...


  • Rancho Cordova, California, United States gpac Full time

    SummaryThe Quality Control Inspector / Coordinator is responsible to oversee the application of the Quality Assurance/Quality Control Program, including inspections, weld procedures, material receiving, audits, paperwork, working in a misc. Metals and Steel fabrication shop environment, being involved in 'Code Work' and auditing of all QC paperwork prior to...


  • Rancho Cordova, California, United States Dignity Health Full time

    About the RoleDignity Health Medical Foundation, a leading healthcare organization, is seeking a skilled Healthcare Revenue Cycle Lead to join our team. As a key member of our revenue cycle team, you will play a critical role in ensuring the efficient and effective management of our medical billing operations.Key ResponsibilitiesProvide operational support...


  • Rancho Cordova, California, United States Fairfield Inn & Suites Rancho Cordova Full time

    Job TypeFull-time, Part-timePOSITION SUMMARY:The Front Desk Associate/Night Audit plays a crucial role in ensuring a seamless experience for our hotel guests. This position is responsible for managing guest requests and transactions while collaborating with various departments to deliver exceptional service.KEY RESPONSIBILITIES:Facilitate the check-in and...


  • Rancho Cordova, California, United States gpac Full time

    Job Overview Position Summary: The Structural Integrity Assurance Inspector is tasked with supervising the implementation of the Quality Assurance/Quality Control Program. This includes conducting inspections, overseeing welding procedures, managing material receipt, performing audits, and maintaining documentation within a diverse metals and steel...


  • Rancho Santa Margarita, California, United States Applied Medical Full time

    Applied Medical is a pioneering medical device organization with a robust business framework and a strong commitment to innovation, driven by rapid growth and expansion. With over 35 years of experience in developing and manufacturing cutting-edge surgical technologies, our company has established a stellar reputation for excellence in the healthcare sector....


  • Rancho Cordova, California, United States Child Action Inc Full time

    Job SummaryChild Action Inc. is seeking a highly skilled Financial Systems Manager to join our team. As a key member of our finance department, you will be responsible for the day-to-day oversight of Fiscal Management Systems (FMS).Key ResponsibilitiesManage and satisfy audit controls, GAAP accounting, and federal/state government program funding...


  • Rancho Cordova, California, United States Kya Services, LLC Full time

    Position Overview - The Project Accountant plays a crucial role in overseeing the financial management of designated projects, ensuring precise financial reporting, budgeting, and adherence to applicable regulations. This position requires effective collaboration with project leaders, the accounting department, and various stakeholders to facilitate the...


  • Rancho Cordova, California, United States Dignity Health Full time

    OverviewDignity Health Medical Foundation, a nonprofit organization established in California, operates numerous care facilities across the state. As an affiliate of Dignity Health, one of the largest healthcare systems in the United States, we are committed to providing exceptional medical services through our extensive network of hospitals and care...


  • Rancho Cordova, California, United States Child Action Inc Full time

    Job SummaryChild Action Inc. is seeking a highly skilled Financial Systems Manager to join our team. As a key member of our finance department, you will be responsible for the day-to-day oversight of Fiscal Management Systems (FMS).Key ResponsibilitiesManage and satisfy audit controls, GAAP accounting, and federal/state government program funding...


  • Rancho Cordova, California, United States EMS Management & Consultants Full time

    Job OverviewAbout EMS Management & Consultants:EMS Management & Consultants is a leader in revenue cycle management tailored for Emergency Medical Services (EMS) providers. Our mission is to ensure that EMS teams receive timely and accurate reimbursement for their essential services.As a vital member of our billing team, you will play a crucial role in...


  • Rancho Cordova, California, United States CEAR Inc. (California Electronic Asset Recovery) Full time

    Job SummaryCLEAR Inc. (California Electronic Asset Recovery) is seeking an experienced Lead IT Hardware Technician to oversee the testing and refurbishing of IT equipment for resale. The ideal candidate will lead a team of technicians to ensure all IT assets meet stringent quality and performance benchmarks before entering the remarketing channel.Key...

  • Radiology Physician

    3 days ago


    Rancho Cordova, California, United States Dignity Health Full time

    About the RoleWe are seeking a highly skilled Radiology Physician to join our team at Dignity Health. As a key member of our medical staff, you will be responsible for delivering high-quality patient care and contributing to the advancement of medical imaging services.Key ResponsibilitiesPatient CareDiagnose and treat various medical conditions, utilizing...


  • Rancho Mirage, California, United States Eisenhower Health Full time

    Job SummaryEisenhower Health is seeking a highly organized and detail-oriented Referral Coordinator to join our team. As a Referral Coordinator, you will play a critical role in ensuring seamless patient care by coordinating referrals, managing work queues, and facilitating communication between clinics and departments.Key ResponsibilitiesReferral...