Fuel Operations Manager

4 weeks ago


Cuba, Missouri, United States Travel Centers Of America Full time
Fuel Operations Manager Job Summary

TravelCenters of America is seeking a highly skilled Fuel Operations Manager to lead the marketing and operations functions for the Fuel Building. This role oversees programs such as Reserve-It parking and is responsible for staffing, training, and development of the team. The successful candidate will ensure the Fuel department meets and exceeds company performance standards, providing fast and friendly customer service, good product knowledge, and an up-beat atmosphere.

Key Responsibilities:
  • Develop a trusting atmosphere that encourages feedback from team members and guests
  • Coach and performance manage staff according to company policy
  • Recruit, hire, train, and retain high-quality team members
  • Respond to customer concerns and creatively solve problems
  • Achieve financial objectives through effective management of people, product, service, and facility processes
  • Oversee payroll, accounting, inventory, and personnel documentation procedures
  • Adhere to safety standards and abide by company guidelines on vendor relationships
  • Stay abreast of competitive practices and offer insights and recommendations to leadership
Requirements:
  • A servant leader who sets the example when working alongside team members
  • The ability to lead, motivate, train, and develop people to unleash their talent
  • High School Diploma (or GED) required; Associate's or bachelor's degree preferred
  • 3+ years of supervisory experience in convenience store, truck service, travel center, or related business activity
  • Proficient planning and analytical skills
  • Excellent verbal and written communication skills
  • Ability to work flexible hours, including nights, weekends, and some holidays
  • Proficient in Microsoft Office and operational understanding of POS software
  • A valid driver's license
What We Offer:
  • Competitive wages and annual bonus opportunity
  • Medical, dental, vision, and life insurance
  • 401(k) with a company match
  • Paid vacation and holidays
  • Tuition reimbursement
  • On-site meal discounts
  • A wide variety of discounts on technology, travel, food, and fuel
  • Opportunity for growth and advancement
  • Relocation Assistance (relocation not required)

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