Project Specialist

Job Overview

The Project Specialist role provides superior customer service to OEM customers assigned as well as non-OEM customers and is typically the primary contact for day-to-day business with our customers. The position builds solid working relationships with customers, sales reps, production leadership, engineering and customer service team members to generate and manage quotations and sales orders from initial request through delivery of product, ensuring the timely and successful delivery of our solutions according to customer needs and objectives.

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A Day In The Life

• Be the point of contact and embodiment of Meramec to assigned customer base for all quotations, orders and information and support needs.
• Generate and manage quotations from initial inquiry through conversion or closure of quotation in a timely manner.
• Generate and manage sales orders from initial submission through delivery of order.
• Build relationship with customer base and sales reps to exhibit competency, generate trust and business growth.
• Actively participant and lead improvement activities to grow customer satisfaction, sales and profitability in the near-term and long-term.

What will help you thrive in this role?

• Attention to detail.
• Proven account management or other relevant experience.
• Demonstrated ability to communicate, present and influence effectively and credibly.
• Proven ability to manage multiple accounts at a time while paying strict attention to detail.
• The ability to work with little or no supervision in delivering high quality work and capable of collaborating with cross-functional teams as needed.
• Function and contribute in a team environment.
• Continual growth of knowledge and personal talents.
• 5-7 years of customer service experience
• 2 years minimum of SAP experience is desired.
• Highly proficient at Microsoft Office Suite - especially Excel.

Competencies Building Relationships and Networks Communicating and Influencing Customer Focus Initiative and Drive Positive Approach and Stress Tolerance Planning, Organizing, and Decision Making

Hubbell Incorporated

Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.

The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.

We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.

Hubbell Utility Solutions

Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible.

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

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