Network and Computer Systems Administrator

1 month ago

Cuba, United States Storage Strategies Full time

Job Type

Full-time

Description

SSI is seeking a Network and Computer Systems Administrator to join our team on a new Navy contract. Submit your resume now to be part of the team on this new 5-year program Opportunities for advancement in IT, telecom, cyber security

DUTIES AND RESPONSIBILITIES :

  • Provide operational and maintenance (O&M) support for NIPRNET, SIPRNET, and JWICS system infrastructure for approximately 400 users.
  • Provide O&M support for Special Access System infrastructure for approximately 150 users.
  • Provide O&M support for Printer infrastructure, to include Pharos Secure Print.
  • Develop, implement, manage, and maintain VDI for thick/thin/zero clients and server virtualization technologies.
  • Provide O&M support for SQL Database infrastructure.
  • Provide O&M support for OMC server and desktop-based software applications.
  • Provide data backup and restoration capabilities for NIPRNET, SIPRNET, JWICS, and Special Access Systems.
  • Support replication of network file share volumes via Distributed Files System w/ Replication (DFS-R) between the NCR and NSGB locations.
  • Provide support for storage area network (SAN) and encrypted file storage capabilities.
  • Create/maintain standalone workstation images in accordance with DOD security standards.
  • Provide systems recovery and repair operations employing industry best practices for systems troubleshooting and fault isolation.
  • Bring up-to-date and preserve computer inventory and surplus equipment
  • Make sure desktop computers interconnect seamlessly with various systems
  • Vouch for and implement upgrades on systems to guarantee longevity
  • Ascertain and repair hardware and network connectivity issues
  • Support for technical upgrading and maintaining of entire desktop systems
  • Assist in testing and deployment of new applications and systems
  • Develop performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to team members on customer service, communication, and technical skills, to enhance the quality of support delivered.
  • Utilize ITIL best practices to enhance and optimize the services provided to end users.
  • Participate in the implementation of an enterprise knowledge base and knowledge management best practices.
  • Coordinate with OMC and JSP IT support teams to resolve customer incidents/problems, fulfill service requests, and institute continuous improvement initiatives and methods.
  • Resolve customer issues effectively or escalate them to appropriate support tiers.
  • Work with management in assessing staff performance/reviews/changes.
  • Assist in the professional and technical development of the team
Requirements
  • Clearance: Top Secret
  • Strong customer service orientation.
  • Proven analytical and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Good written, oral, and interpersonal communication skills.
  • Ability to conduct research into PC and software issues and products as required.
  • Ability to present ideas in business-friendly and user-friendly language.
  • Highly self-motivated and directed.
  • Keen attention to detail.
  • Team-oriented and skilled in working within a collaborative environment.
  • Required Education: Bachelor's degree or equivalent, including consideration of vendor certification in the technology being applied.
  • CCNA certification a must have
  • Required Experience: 7 or more years of professional experience supporting PC hardware and software systems.
  • Administrative experience in day-to-day operational maintenance, support, and upgrades to hardware, software, and operating systems in a Microsoft Windows Server Environment; must be proficient with Microsoft's Windows Server.
  • Administrative experience in SQL Server Database Administration; must be proficient with SQL Server.
  • Preferred Experience: 5+ years of SysAdmin experience with DOD or IC (DIA), especially with P2P solutions.
  • Certification: DoD 8570 IAT II certification (e.g., Security+, CND, CCNA-Security, CySA+, GICSP, GSEC, SSCP, Microsoft Certified Solutions Expert (MCSE), HDI Desktop Support Manager or A+ related certifications relevant to personnel roles/responsibilities


SSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

SSI is a HUBZone small business that provides professional services including systems engineering, information systems integration, and technology management services. SSI offers a generous array of benefits including: Employee Medical, Vision, Dental, and Prescription Drug Insurance Plans, 60% paid premium for dependents. SSI provides Life Insurance, Long Term Disability, and Short-Term Disability benefits at no cost. SSI employees receive 24 paid days off in the first year on board. We also provide Military Leave benefits, a 401(k) Retirement Plan, education assistance, Personal Technology Refresh and Employee Referral bonuses. Positions subject to Service Contract Act (SCA) have benefits provided as required by law.

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