Medical Office Coordinator

4 weeks ago


Englewood, New Jersey, United States Progressive Spine & Orthopaedics, LLC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Receptionist to join our team at Progressive Spine & Orthopaedics, LLC. As the initial point of contact for patients, you will be responsible for providing exceptional customer service, managing schedules, and maintaining a clean and organized reception area.

Key Responsibilities
  • Greets patients and visitors, answers phone calls, and responds to inquiries in a professional and courteous manner.
  • Verifies patient demographics and insurance information, and directs patients to the appropriate exam/treatment room.
  • Utilizes electronic health records to manage tasks and maintain accurate records.
  • Evaluates daily schedules to ensure efficient patient flow and minimize missed appointments.
  • Handles patient calls, completes referrals and authorizations, and collects co-pays and patient payments.
  • Performs general clerical duties, including filing, photocopying, faxing, and mailing as required.
  • Maintains a clean and organized reception area, and demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
Requirements
  • Excellent verbal and written communication skills.
  • Ability to multitask and manage time effectively.
  • High level of organizational skills and attention to detail.
  • Ability to work well independently and as part of a team.
  • Proficiency in relevant computer hardware and software.
  • Superb customer service skills and ability to provide ongoing support to patients and their families.
Benefits
  • Competitive salary and benefits package.
  • Health, dental, and vision insurance.
  • Retirement savings plan.
  • Paid time off and holidays.
  • Opportunities for professional development and growth.

We offer a collaborative and supportive work environment, cutting-edge technology, and a commitment to excellence and high standards. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.


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