Operations Manager

4 days ago


Englewood, New Jersey, United States Tandym Group Full time
About the Opportunity

We are seeking an experienced professional to join our team as a Practice Manager in a private practice in North Jersey. The successful candidate will be responsible for managing the work of all clinical and non-clinical team members to ensure service delivery in practice and all operational aspects within the practice.

Responsibilities
  • Coordinate regular team meetings and send recaps to the team
  • Provide support and direction to enhance performance, skills, and knowledge of practice team within the practice
  • Troubleshoot problems such as non-working equipment, patient complaints, inefficiencies, adequate staffing, workplace conflicts, and other items that may disrupt operations
  • Monitor time and attendance, hold team members accountable to adhering to the time and attendance policy
  • Review practice reports, KPI's, and work with various departments on improvement initiatives
  • Implement an effective inventory system
  • Handle other duties, as needed
Qualifications
  • 2+ years of related experience in a Healthcare setting
  • Bachelors Degree
  • Working knowledge of Medical Billing procedures
  • Thorough understanding of Medical Front Office Operations, including reception/registration, scheduling, determination of eligibility, prior authorizations, and collection of copays/outstanding patient balances
  • Working knowledge of Electronic Health Records (EHRs)
  • Solid problem solving and time management skills
  • Great interpersonal skills
  • Excellent communication skills (written and verbal)
  • Strong attention to detail
  • Highly organized
Desired Skills
  • Master's Degree
  • EHR knowledge / experience


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